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Contact Us By Phone

Together with e-mail support and LiveAssistance!, this service completes our range of fully responsive support options. Our specialists are ready to receive and process the issues and questions you submit, in real time. We invite you to contact our Bitdefender Support Team and kindly ask you to allow approximately 10 minutes for your call to be taken.

  •  Australia: (+61) 2801 48283, (+61) 2801 44572, (+61) 1300 954 574 (English - 24 hour service)

  •  Brasil: (+55) 11 395 88 765
    (Portuguese - Horas de trabalho: Segunda a Sexta, 9 AM - 5 PM)

  •  Canada: (+1) 647 955 1197 , (+1) 647 847 3405
    (English: 24 hour service. French: From Monday to Friday, 9AM - 5 PM EST)

  •  Deutschland: (+49) 2319 8928 017, (+49) 2318 868 043
    (Deutsch - Geschäftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)

  •  Espańa: (+34) 902 190 765
    (Espanol - Horas de oficina: de Lunes a Viernes, 09 AM-18 PM)

  •  France: (+33) 8 92 561 161 (0,34€ TTC / min)
    (Français - Heures de travail: du Lundi au Jeudi 09:00-12:30, 13:30-19:00; Vendredi 09:00-12:30, 14:00-19:00)

  •  Italiano: (+39) 0699 268 342
    (Italiano - dal Lunedi al Venerdi, orario d'ufficio 09.00 - 18.00)

  •  New Zealand: (+64) 998 535 51
    (English - 24 hour service)

  •  Osterreich: (+49) 2319 8928 017, (+49) 2318 868 043
    (Deutsch - Geschäftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)

  •  Romania: (+40) 21 300 1226, (+40) 21 300 1227
    (Română - serviciu nonstop)

  •  Schweiz: (+49) 2319 8928 017, (+49) 2318 868 043
    (Deutsch - Geschäftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)

  •  United States: (+1) 954 928 2780
    (English - 24 hour service)

  •  United Kingdom: (+44) 208 819 2649
    (English - 24 hour service)

  •  WorldWide: (+40) 21 264 1794
    (English - 24 hour service)

Cloud Security for Endpoints Updates (June 2012)

Cloud Security for Endpoints by Bitdefender protects systems using security technology that has been rated number one time and time again. It does not require on-site server hardware and maintenance as it is managed by Cloud Security Console, a powerful and intuitive interface to a solution that can scale to defend any number of systems, no matter where they are located.

This article provides information on the new features, improvements and bug fixes introduced by the Cloud Security for Endpoints updates released on June 28, 2012.

  • Cloud Security Console update (instantly available for all users)
  • Endpoint Client update (delivered via product updates for existing installations and via updated installation packages for new installations)

New Features and Improvements

For Cloud Security Console:

  • The Block Web Access feature (User Control module) now takes into account the existing Web Control rules and Web Categories with Allow permission. Prior to this update, enabling this feature used to block Internet access completely.
  • Wildcards can now be used when defining Web Control rules (User Control module): "*" for 0 or more characters and "?" for 1 character
  • The number of networks a partner can see at the same time was increased to 20.

For Endpoint Client:

  • Improved the detected security software list for the uninstall competitors feature.
  • During remote installation any incompatible security solutions found on the target computers will be automatically detected and uninstalled.

Bug Fixes

For Cloud Security Console:

  • Fixed console crashes occurring when adding many websites to the Antiphishing whitelist or to the Web Control list.
  • Fixed several console formatting issues from Computers Area.
  • Fixed issue with adding an Update Location (General policy section) through copy-paste when using Firefox 12.

For Endpoint Client:

  • Fixed issue with Thunderbird slowdown caused by On-access scanning in certain cases.
  • Fixed issue with Endpoint Client failing to update when the P2P update option was selected.

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