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Contact Us By Phone

Together with e-mail support and LiveAssistance!, this service completes our range of fully responsive support options. Our specialists are ready to receive and process the issues and questions you submit, in real time. We invite you to contact our Bitdefender Support Team and kindly ask you to allow approximately 10 minutes for your call to be taken.

  •  Australia: (+61) 2801 48283, (+61) 2801 44572, (+61) 1300 954 574 (English - 24 hour service)

  •  Brasil: (+55) 11 395 88 765
    (Portuguese - Horas de trabalho: Segunda a Sexta, 9 AM - 5 PM)

  •  Canada: (+1) 647 955 1197 , (+1) 647 847 3405
    (English: 24 hour service. French: From Monday to Friday, 9AM - 5 PM EST)

  •  Deutschland: (+49) 2319 8928 017, (+49) 2318 868 043
    (Deutsch - Geschäftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)

  •  Espańa: (+34) 902 190 765
    (Espanol - Horas de oficina: de Lunes a Viernes, 09 AM-18 PM)

  •  France: (+33) 8 92 561 161 (0,34€ TTC / min)
    (Français - Heures de travail: du Lundi au Jeudi 09:00-12:30, 13:30-19:00; Vendredi 09:00-12:30, 14:00-19:00)

  •  Italiano: (+39) 0699 268 342
    (Italiano - dal Lunedi al Venerdi, orario d'ufficio 09.00 - 18.00)

  •  New Zealand: (+64) 998 535 51
    (English - 24 hour service)

  •  Osterreich: (+49) 2319 8928 017, (+49) 2318 868 043
    (Deutsch - Geschäftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)

  •  Romania: (+40) 21 300 1226, (+40) 21 300 1227
    (Română - serviciu nonstop)

  •  Schweiz: (+49) 2319 8928 017, (+49) 2318 868 043
    (Deutsch - Geschäftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)

  •  United States: (+1) 954 928 2780
    (English - 24 hour service)

  •  United Kingdom: (+44) 208 819 2649
    (English - 24 hour service)

  •  WorldWide: (+40) 21 264 1794
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Bitdefender Business Client Windows 8 Compatibility patch

Bitdefender Client Security is a network security solution aimed at all types of businesses. Client products are Bitdefender security solutions that can be managed remotely using Bitdefender Management Server. You can install client products only on the network computers that are managed by Bitdefender Management Server (client computers). Before you proceed, prepare your computers for deployment to make sure it goes smoothly.

Starting from the 28th of November 2012, our Bitdefender Client Security product is compatible with Windows 8.

Important :

  1. Bitdefender Business Client cannot be installed on Windows 8 through policies or unattended packages, only through the Deployment Tool.
  2. Do not run the patch during a deployment process. The patch will stop the active deployment.
  3. Before running the patch you need to disable all the policies ( you can reactivate them after installing the client).
  4. After disabling the policies and running the patch, please install the agent first.
  5. After installing the agent, you can install the client. The package compatible with Windows 8 is "BitDefender Business Client for Windows 8". Please do not install the package "BitDefender Business Client" on Windows 8.
  6. After running the patch, the agent version will be 3.5.2.283. However, it is not necessary to have the same agent version on non-Windows 8 machines.


In order to install Bitdefender Business client on Windows 8, please follow the steps below:

  1. Download and install the Bitdefender Management Server Windows 8 patch from here.
  2. Open the Deployment Tool and deploy the Bitdefender Management Agent on the Windows 8 machines.

  3. Deploy the Bitdefender Business Client on the Windows 8 machines.

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