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How to view license keys in GravityZone

This article contains steps on how to view and change your license key in GravityZone Cloud and On-premise.

GravityZone On-premise Console

  1. Log in to Control Center using a company administrator account;
  2. Go to the Configuration > License page;
  3. In the subsequent view, you will be provided information on:
    • License key.
    • Security service the license key applies to.
    • License key status (Important! Only one license key can be active at a time for a specific service).
    • Expiry date and remaining license period (Important! When license expires, the protection modules of the installed agents are disabled. As a result, endpoints are no longer protected and you cannot perform any scan task. Any new installed agent will enter in trial period).
    • License usage count.

To license your GravityZone security services or to change an existing license key:

  1. Log in to Control Center using a company administrator account;
  2. Go to the Configuration > License page;
  3. Click the Add button at the upper side of the table;
  4. Select the registration type:
    • Online. In this case, enter a valid license key in the License key field. The license key will be checked and validated online.
    • Offline, when an internet connection is not available. In this case, you need to provide the license key and also its registration code. If the license key is not valid, a validation error is displayed as tooltip over the License key field.
  5. Click Add. The license key will be added to the License page, where you can check its details;
  6. Click Save to apply the changes. Control Center restarts and you need to log in again to view the changes.

GravityZone Cloud Console

  1. Log into the GravityZone Control Center;
  2. While in the main Dashboard view, click over Welcome, <name> in the upper right side of the page;
  3. In the resulting drop-down menu choose My Company;
  4. The license key is shown in the License section, below Company Details;
  5. If you have renewed your license or you have to fill it in for the first time, you will have to validate it by clicking the Check button to the right;
  6. Remember to also click the Save button, at the bottom of the page.

Your installed endpoints will then automatically receive their respective license seat upon successfully communicating with GravityZone.

Can't find a solution for your problem? Open an email ticket and we will answer the question or concern in the shortest time possible.

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