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Best practices for uninstalling Bitdefender Security for Amazon Web Services

Bitdefender Security for Amazon Web Services is a security solution designed for cloud infrastructures and integrated with GravityZone Cloud Control Center. A comprehensive solution, Bitdefender Security for AWS protects Amazon EC2 instances running Windows and Linux operating systems.

This article covers the complete flow of removing Bitdefender Security for AWS from Amazon EC2 instances.

If you need to remove Bitdefender protection from your Amazon EC2 instances, it is recommended to follow these steps:

  1. Uninstall Bitdefender Endpoint Security Tools from Amazon EC2 instances.
  2. Delete the Amazon EC2 integration.
  3. Unsubscribe from Bitdefender Security for AWS.

 

This flow ensures a seamless removal of Bitdefender Security for Amazon Web Services, avoiding potential security issues and additional charges from Amazon.

1. Uninstall Bitdefender Endpoint Security Tools from Amazon EC2 instances

If you do not plan to manage the security of your EC2 instances with Bitdefender Endpoint Security Tools, you must uninstall the security agent from them. There are two ways you can uninstall Bitdefender Endpoint Security Tools:

  • Manually on the target instances:
    • For Windows OS:
      1. Log in the EC2 instance.
      2. Go to Control Panel and select Bitdefender Endpoint Security Tools.
      3. Access the option Uninstall.
      4. Enter the Bitdefender password, if enabled in the security policy. During uninstallation, you can view the progress of the task.
    • For Linux OS:
      1. Open the terminal.
      2. Gain root access using the su or sudo su commands.
      3. Navigate using the cd command to the following path: /opt/BitDefender/bin
      4. Run the script:

        # ./remove-sve-client

      5. Enter the Bitdefender password to continue, if enabled in the security policy.
  • Remotely. Send the managed instances an Uninstall task from GravityZone Control Center.

 

2. Delete the Amazon EC2 integration

You can do this in GravityZone Control Center:

  1. Go to the Integrations page from the menu in the upper-right corner of Control Center.
  2. Select the check box corresponding to the Amazon EC2 integration.
  3. Click the Delete button at the upper side of the table. You need to confirm the deletion in the new window that shows up.

3. Unsubscribe from Bitdefender Security for AWS

You can do this in AWS Marketplace:

  1. Log in to AWS Marketplace by:
    1. a. Following this link: https://aws.amazon.com/marketplace/.
    2. b. Clicking the AWS Marketplace widget in GravityZone Control Center > My Company.
  2. From the user menu in the upper-right corner of the screen, select Your Marketplace Software.
  3. Go to Your Software Subscriptions > SaaS.
  4. Click Cancel subscription and confirm the action.

note Important:
  • If you remove the Amazon EC2 integration without uninstalling the Bitdefender agent from all managed instances:
    • The security agent expires on the managed machines, meaning that they will stop communication with GravityZone and Bitdefender Cloud services. However, it will be re-licensed if there are available license slots on the GravityZone license key.
    • The unmanaged instances will be deleted from the GravityZone network inventory.
    • The managed instances will be moved to Computers and Groups as virtual machines.
  • After unsubscribing from the Bitdefender service without removing BEST and the integration, the security agent will expire on Amazon EC2 instances, leaving them unprotected.
  • If you remove the Amazon EC2 integration, but let the subscription in place, Bitdefender will report further usage 0 (zero) to AWS, while Amazon will continue to issue monthly bills.

To subscribe again to Bitdefender Security for AWS, refer to this KB article. To integrate GravityZone with your Amazon EC2 instances, refer to this KB article.

For more details about the Bitdefender security solution for AWS, refer to the Amazon EC2 Integration Guide.

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