Passport Renewal Scams: Don’t Get Scammed Rushing to Renew Your Passport Online

Has your passport expired? With international travel in full swing, nothing can ruin your plans and vacation than falling for victim to scams while rushing to renew your passport.

The Better Business Bureau (BBB) is urging travelers to beware of fraudulent passport renewal websites that trick users into paying bogus fees and exposing their personally identifiable information and financial data.

How the Online Passport Renewal Scam Works

Here’s a scenario for you – a real one.  You search online for “passport renewal,” and a professional-looking site appears at the top of your results (and yup, it can even be “sponsored”). It looks very official, and the URL can even resemble a government website. such as “passportrenewal-state.com” or “usgovpassport.com.”

Here’s what happens next:

1. You’re guided through a form asking for sensitive personal information—name, date of birth, Social Security Number, home address, and more.
2. You’re prompted to pay a fee, often called a “processing fee” or “application fee,” typically ranging from $60 to $120.
3. After payment, you’re emailed a PDF of the completed form—but then told you still need to submit payment to renew your passport through the US government.

By this point, many victims realize they’ve paid simply to fill out a free form—and may have handed their data to scammers. Victims have reported their experiences to the BBB Scam Tracker, sharing how these fake sites mimicked the look and feel of state.gov pages.

“I assumed it was the official site because it resembled it completely, including the URL. I only realized later it was state.com, not state.gov.”
— Consumer report from BBB Scam Tracker

And here’s another consumer report:

“I went online to renew my father's passport. I inputted all his personal information and was charged 68.00--this company is posing as a government agency and scamming people."

 How to Renew Your Passport Safely

Start with the official source: travel.state.gov

The government website is where you’ll find everything you need to know about passport renewals, including eligibility, forms, fees, processing times, and online renewal access.

 Never pay to fill out a form

While passport renewals require a fee, filling out the form is always free. If a site charges you just to complete a form or download it, it’s likely a scam, or at best, a deceptive third-party service.

Watch for misleading URLs

Government websites always end in .gov. Scammers create lookalike domains that end in .com, .org, or other extensions. Always double-check the full URL and use tools like Bitdefender Link Checker to instantly verify if a site is safe before you click.

Ask Scamio if something looks suspicious

Not sure if the passport website you found is legitimate? Bitdefender Scamio is a free AI-powered scam detection assistant that can analyze suspicious messages, links, or emails. Just send it the website or email and ask, “Is this a scam?” Scamio will help you decide before you hand over any personal info.

 Plan ahead

Passport processing times vary, and many travelers panic when deadlines loom. Scammers prey on this urgency. Avoid falling for "fast-track" promises by applying early and checking the latest timelines on travel.state.gov.

Be cautious with third-party sites

Some passport assistance companies are legitimate, but many are not. Always verify the company through BBB.org or the BBB Scam Tracker. Even legit companies cannot speed the government process up any faster than you can on your own.

Protect Your Personal Information

If you’ve already submitted your information to a suspicious site:

• Monitor your financial accounts for unauthorized charges.
• Freeze your credit or place a fraud alert if personal data like your SSN was submitted.
• Report the scam to the Federal Trade Commission and BBB Scam Tracker.