How do I update my Credit Card information?

To add or update your payment method:

1. Go to https://central.bitdefender.com/ and sign in with the e-mail and password associated with your Bitdefender Central account.

2. Click My Subscriptions in the left menu, then open the Billing tab at the top (direct link).

• If you see a “My Payments” tab instead, follow the “Updating Payment Information via My Payments” instructions.

3. In the Payment method panel, click the Add/Change button.

4. Select your preferred payment method, enter the required details, check the confirmation box, and click Save.

Currently, deleting a card linked to Bitdefender purchases in the Billing tab can only be done by contacting Bitdefender support.

To add or update your personal billing information:

1. Go to https://central.bitdefender.com/ and sign in with the e-mail and password associated with your Bitdefender Central account.

2. Click My Subscriptions in the left menu, then open the Billing tab at the top (direct link).

• If you see a “My Payments” tab instead, follow the “Updating Payment Information via My Payments” instructions.

3. In the Billing details panel, click the Add/Change button.

4. Enter your updated details (name, billing address, city, ZIP code, country) and click Save.

To add or update your payment method:

1. Go to https://central.bitdefender.com/ and sign in with the e-mail and password associated with your Bitdefender Central account.

2. Go to My Subscriptions in the left menu, then open the My Payments tab at the top (direct link).

• If you see a “Billing” tab instead, follow the “Updating Payment Information via Billing” instructions.

3. Click the View details button next to the Bitdefender product for which you want to change the payment method.

• ⓘ If the email used to buy Bitdefender is not the same as your Bitdefender Central account, a verification code will be sent to the purchase email. To proceed, click “Continue with verification”, enter the code from the purchase email and click “Confirm code”, then click “View payment details”.

4. In the new tab, click Update Payment Method.

5. Select your preferred payment method, enter the required details, then click Update payment method.

If you can’t update the payment method in Bitdefender Central, use the alternative option below to update your information via 2Checkout (Verifone), our payment platform.

If you are unable to update your payment information in Bitdefender Central, you can use 2Checkout (Verifone):

1. Go to https://store.bitdefender.com/myaccount/

2. Enter the email address used for your Bitdefender purchase and click SEND ACCESS LINK.

3. You should receive shortly an email from 2Checkout (now Verifone). Check your email and click the link inside within 1 hour.

4. The link will open 2Checkout MyAccount in your web browser. Click Continue to log in.

5. Open the My Products tab and click Update Payment Method on your active Bitdefender subscription.

6. In the pop-up window, select your preferred payment method, fill in the required details, then click Save.

You can only delete a card linked to Bitdefender purchases in the ‘My Payments’ tab via Verifone (2Checkout).

Before deleting a card, ensure it is not linked to any active auto-renewing subscriptions. If it is, either switch those subscriptions to a new card or disable auto-renewal.

1. Go to https://store.bitdefender.com/myaccount/

2. Enter the email address used for your Bitdefender purchase and click SEND ACCESS LINK.

3. You should receive shortly an email from 2Checkout (now Verifone). Check your email and click the link inside within 1 hour.

4. The link will open 2Checkout MyAccount in your web browser. Click Continue to log in.

5. Open the Payment Methods tab, select the card you want to delete, and click on Remove → Confirm removal.

Currently, personal information (e-mail, billing address, city, ZIP code, country) linked to Bitdefender purchases in the My Payments tab can only be changed by contacting Bitdefender or 2Checkout support.