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Rescue Environment: How to disinfect your PC from outside Windows

Rescue Environment is a Bitdefender feature that allows you to scan and remove stubborn threats that cannot be eliminated while the operating system is running. Advanced malware can camouflage itself among other legitimate processes running onto the system, which dramatically increases discovery and disinfection times. Rootkits – for example – are designed to conceal their presence and need to be removed before Windows starts.

NOTE: Rescue Environment is only available in Windows 10.


How do I enter Bitdefender Rescue Environment?

When Bitdefender detects a threat that cannot be removed, it will prompt you to reboot the computer in Rescue Environment for clean-up and restoration. Simply click REBOOT IN RESCUE ENVIRONMENT at the end of the scan. The computer will automatically restart in Rescue Environment. And will begin scanning your computer for viruses and all other types of malware. Once the scan is completed, Bitdefender will remove the infection.

Bitdefender recommending Rescue Environment to eliminate threats


You can also enter Rescue Environment manually from the Bitdefender interface:

1. Bring up Bitdefender and choose Protection on the left-hand side menu.

2. In the ANTIVIRUS pane, click Open.

3. Click ‘Open’ next to ‘Rescue Environment’.

4. Choose ‘Restart’ in the confirmation window that appears.

Starting the system in Rescue Environment

5. The computer will restart directly in Bitdefender Rescue Environment.

6. The scanning process begins instantly. Wait for the scan to complete. If any threat is detected, follow the instructions to remove it.

7. To exit Rescue Environment, click the CLOSE button from the scan window with the scan results. The computer will restart and boot up Windows.

Another way to exit is to stop the scan at any point. Once the scan is canceled, the computer will restart and boot up Windows.

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