The scan log indicates there are still unresolved items. How do I remove them?

The unresolved items in the scan log may be:

• Restricted access archives (xar, rar, etc.)

Solution: Use the Reveal in Finder option to find the file and delete it manually. Make sure to empty the Trash.

• Restricted access mailboxes (Thunderbird, etc.)

Solution: Use the application to remove the entry containing the infected file.

• Time Machine backups

Solution: Enable the Don’t scan content in backups option in Preferences > Protection or Add to Exclusions the detected files.


If the infected files are restored at a later time, Bitdefender Antivirus for Mac will automatically detect them and take the proper action.

NOTE: Restricted access files means files Bitdefender Antivirus for Mac can only open, but it cannot modify them.

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