ON PREMISES SOLUTIONS

Uninstall HVI

To remove HVI from a host, it suffices to uninstall the HVI Supplemental Pack. You can further use the Security Server as a scan server, provided you have a valid license key for Security for Virtualized Environments.

If you want to completely remove Bitdefender, you need to uninstall both the HVI Supplemental Pack and the Security Server.

Uninstalling HVI Supplemental Pack

You have two options to remove the Supplemental Pack:

  • Remotely from Control Center, by running an uninstallation task.

  • Remotely from XenCenter, by running a couple of commands on the target host.

To remove the HVI Supplemental Pack using Control Center:

  1. Log in to Control Center.

  2. Go to the Network page and select Virtual Machines from the views selector.

  3. Select Server from the Views menu in the left pane.

  4. Select one or more Xen hosts from network inventory. You can easily view the available hosts by selecting the option Type > Hosts in the Filters menu.

  5. Click the Tasks button in the right pane and choose Uninstall HVI Supplemental Pack. The configuration window opens.

  6. Schedule when to remove the pack. You can choose to run the task immediately after saving the task, or at a specific time. In case removal cannot complete at the specified time, the task automatically repeats according to the recurrence settings. For example, if you select more hosts and one host is not available when the pack is scheduled for removal, the task will run again at the specified time.

  7. The host must restart to complete the removal. If you want the host to restart unattended, select Automatically reboot (if needed).

  8. Click Save. A confirmation message will appear.

    You can view and manage the task in the Network > Tasks page.

To remove the HVI Supplemental Pack using XenCenter:

  1. Log in to XenCenter.

  2. Open the console of the Xen host.

  3. Enter the password for the XenServer host.

  4. Run the following commands:

    # rpm -e bitdefender-xen-dom0
    # rm -rf /etc/xensource/installed-repos/bitdefender\:bitdefender-hvi/
    # rm -rf /opt/bitdef*
    # xe-toolstack-restart

Uninstalling Security Server

To uninstall Security Server from one or several hosts:

  1. Log in to Control Center.

  2. Go to the Network page.

  3. Choose Virtual Machines from the views selector.

  4. Browse the Citrix inventory and select the check boxes corresponding to the desired hosts. For a fast selection, you can filter the network inventory to view only the Security Servers.

  5. Click the task.png Tasks button at the upper side of the table and choose Uninstall Security Server from the menu. A confirmation message will appear. Click Yes to continue.

You can view and manage the task in the Network > Tasks page.