ON PREMISES SOLUTIONS

MX records and IP addresses for EU customers

This section contains the lists of MX records and IP addresses used by Email Security.

Note

Your Email Security product license must be provisioned in the UK & Europe region in order to use the details contained in this article.

MX RECORDS (Inbound)

You should use the following MX records:

Hostname               Priority 
mta01.scanscope.net    10
mail1.scanscope.net    20
mail2.scanscope.net    30
mail3.scanscope.net    40

Note

You should always reference these records by their DNS name rather than IP address.

Smart Hosts (Outbound)

You should use the following smart hosts for outbound e-mail:

Country    Hostname                Cost
All        smtp1.scanscope.net     10 
All        smtp2.scanscope.net     10

Note

Port 25 and 587 can be used for sending outbound email.

IP Addresses

The following IP addresses and ranges are used by Email Security to deliver email to your server. Mail delivery operates on the standard SMTP port of 25. Please make sure your firewall and/or email server is configured to accept connections from these IP addresses:

51.140.50.9
23.97.185.122
52.28.195.233
104.40.205.111
52.28.207.52
46.137.91.239
46.51.191.66
46.51.184.151
52.29.103.252
40.115.45.200
40.115.43.250

Note

Be sure to use the actual IP addresses in your firewall, rather than hostnames.

SPF Record

If you use an SPF record for your domain, it should be updated to include the following:

include:scanscope.net 

Warning

It is recommended that outbound email only be enabled after the Time to Live (TTL) for the SPF record has passed. The use of -all in your SPF record could mean that the remote domain will reject your email if the TTL has not expired.