PARTNERS

Uninstalling

If you do not want to use Bitdefender Security for AWS anymore, you must complete the below steps.

Uninstalling the security agent from EC2 instances

If you do not plan to manage the security of your EC2 instances with Bitdefender Endpoint Security Tools, you must uninstall the security agent from them. There are two ways you can uninstall Bitdefender Endpoint Security Tools:

  • Manually on the target instances:

    1. For Windows OS:

      1. Log in to the EC2 instance.

      2. Go to Control Panel and select Bitdefender Endpoint Security Tools.

      3. Access the option Uninstall.

      4. Enter the Bitdefender password, if enabled in the security policy. During uninstallation, you can view the progress of the task.

    2. For Linux OS:

      1. Open the terminal.

      2. Gain root access using the su or sudo su commands.

      3. Navigate using the cd command to the following path:

        /opt/BitDefender/bin

      4. Run the script:

        # ./remove-sve-client

      5. Enter the Bitdefender password to continue, if enabled in the security policy.

  • Remotely, from GravityZone Control Center:

    1. Go to the Network page.

    2. Select the managed EC2 instances you do not want to manage any more. You can also select the entire Amazon EC2 group under Computer and Groups.

    3. Click Tasks at the upper-side of the table and choose Uninstall client. A configuration window is displayed.

    4. In the Uninstall agent task window, you can choose whether to keep the quarantined files on the endpoint or to delete them.

    5. Click Save to create the task. A confirmation message appears. You can view and manage the task in Network > Tasks.

Removing the Amazon EC2 integration

You can delete the Amazon EC2 integration from GravityZone Control Center as follows:

  1. Go to the Integrations page available from the menu in the upper-right corner of the console.

  2. Select the check box corresponding to the solution you want to remove.

  3. Click the Delete button at the upper side of table. You will need to confirm the deletion in the new window that shows up.

Deleting an Amazon EC2 integration has the following effects:

  • The Amazon EC2 inventory is removed from Control Center.

  • All unmanaged instances will be deleted from GravityZone network inventory.

  • Managed instances will be moved to Computer and Groups as virtual machines.

  • The security agent will expire on managed machines, meaning that they will stop communication with GravityZone and Bitdefender Cloud Services.

    Important

    However, if there are available license slots on the GravityZone license key, the expired agent will be re-licensed on these machines. Therefore, it is recommended to uninstall Bitdefender Endpoint Security Tools from the remaining managed machines and then delete them, if you do not plan to manage them anymore.

Unsubscribing from Security for AWS

Note

Before cancelling the subscription, it is recommended to first uninstall Bitdefender Endpoint Security Tools from your managed instances.

To unsubscribe from your Security for AWS subscription, follow the steps below:

  1. Log in to AWS Marketplace

    You can also go to GravityZone Control Center > user menu > My Company page and click the AWS Marketplace widget.

  2. From the user menu in the upper-right corner of the screen, select Your Marketplace Software. A new page opens up.

  3. Under Your Software Subscriptions, go to SaaS.

  4. Click Cancel subscription on the right side of the window.

  5. A pop-up message will prompt you to confirm your action.

After unsubscribing:

  1. You will receive a confirmation email and a notification in GravityZone Control Center.

  2. If you have an Amazon EC2 integration with a cross-account role, the instances will become expired in the GravityZone Network inventory.

  3. On My Company page, the AWS Marketplace widget will display the status Canceled.

  4. GravityZone Control Center will send to AWS the usage status. You will be charged for your usage in the current month.