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Troubleshooting

Security Server Multi-Platform

Check the status of the integration in GravityZone

To check the integration, you must go to Configuration > Virtualization Providers > Management Platforms. The integration must have the following statuses:

  • Sync status: Synchronized

  • Progress status: Finished

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Check the Security Server status in GravityZone

The Security Server status can be checked in the Network > Cloud Workloads > VMWare Inventory > vCenter > select the server you want the status for.

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Check if the virtual machines are protected by the Security Server

To check if the virtual machines are protected by the Security Server, they must be listed under Network > select the virtual machine > Protection > Associated Security Servers. This can be configured during the installation or from the policy.

In addition, the Primary scan engine must be set to Central Scan.

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You can also generate a Security Server Status Report from GravityZone to check if the Security Server has any connected clients.

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