PARTNERS

Mailboxes

For more information on the Mailboxes screen click here.

To access Mailboxes actions go to Products > Mailboxes.

Add a new mailbox

  1. Click the emailsecadd.png Add button in the upper right side of the screen.

  2. Type in the email address.

    Note

    You must a user that is part of a domain that Email Security is already tracking, To find more information on adding new domains see Product Configuration.

  3. Press Enter.

Import mailboxes using a .CSV file

Note

This procedure is meant for use with a .csv file downloaded from Microsoft Exchange Online, however you can also use a manually created .CSV file.

  1. In Microsoft Exchange Online go to Exchange Admin Center.

  2. Use the Export data to a CSV file option from the mailboxes screen.

    Note

    To include aliases in the CSV file ensure that you tick the EMAIL ADDRESSES checkbox in the Export Data dialog.

  3. Go back to Products > Mailboxes in Email Security.

  4. Click the emailsecurityimport.png Import button in the upper right side of the screen.

  5. Click Browse and select the CSV file exported from Microsoft Exchange Online.

  6. Click the Import button.

    Note

    • If the email addresses you import are not part of a domain that Email Security is already tracking, the new mailboxes will fail to import. To find more information on adding new domains see Product Configuration.

    • You can not import Mailboxes that already exist. this includes mailboxes that already exists as a primary or alias.

    • You can manually create your own CSV file. The minimum requirement is the header line containing the MAILBOX TYPE and EMAIL ADDRESS headers.

      Examples:

      MAILBOX TYPE,EMAIL ADDRESS
      user1@tesdomain.com,User
      user2@tesdomain.com,User
      FIRST NAME,LAST NAME,MAILBOX TYPE,EMAIL ADDRESS
      John,Smith,User,user1@testdomain.com
      Jimmy,Smith,User,user2@testdomain.com

Edit Mailboxes

  1. Double click the mailbox you want to edit.

  2. Update the mailbox.

  3. Click the Update button.

Manage Active Directory groups

Adding a user to an AD group
  1. Click the Groups button corresponding to the user's email address.

  2. Select between Local or Active Directory groups.

  3. Click the Add Group Membership button.

  4. Check the boxes for the groups you want to add the user to.

  5. Click the Select button.

Removing a user from an AD group
  1. Click the Groups button corresponding to the user's email address.

  2. Select between Local or Active Directory groups.

  3. Click the delete_emsec.png Delete Group button.

Manage Variants

Add name variants
  1. Click the Manage Variants button corresponding to the user's email address.

  2. Press the emailsecadd.png Add button.

  3. Type in the name variant for the user.

  4. Press Enter.

Delete name variants
  1. Click the Manage Variants button corresponding to the user's email address.

  2. Click the delete_emsec.png Delete Variant button next to the variant you want removed.

Manage Aliases

Add alias
  1. Click the Aliases button corresponding to the user's email address.

  2. Press the emailsecadd.png Add button.

  3. Type in alias for the user.

  4. Press Enter.

Delete aliases
  1. Click the Aliases button corresponding to the user's email address.

  2. Click the delete_emsec.png Delete Alias button next to the alias you want removed.