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RMM and PSA platforms

ConnectWise RMM

GravityZone is a business security solution built from ground-up for virtualization and cloud to deliver security services to physical endpoints, virtual machines in public cloud, and Exchange mail servers.

Through Control Center, the GravityZone security management console, you can remotely install and manage security for any endpoint, in any location and environment. A local agent is deployed on each endpoint.

By integrating with GravityZone, you are able to manage security in your inventory right form the ConnectWise RMM platform. The synchronization between GravityZone companies and ConnectWise RMM sites is possible through a plugin named Bitdefender Cloud Security for MSP.

The following pages describe how to configure and use the integration. For the release notes covering the Bitdefender plugin versions, refer to ConnectWise RMM integration.

Integration features

The integration comes with features as detailed in the table below.

Feature

Description

Inventory mapping

Creates a new GravityZone company corresponding to the respective ConnectWise Asio site, or associates an exiting GravityZone company to an existing ConnectWise Asio site. All devices in the site will be managed according to the mapped site.

Automatic agent deployment

Supports automatic deployment of the Bitdefender agent via Asio policies.

Monitoring agent installation and update

Informs whether the Bitdefender agent deployment and update was successful or not.

Automatic agent uninstall

Supports automatic uninstall of the Bitdefender agent via Asio policies.