CLOUD SOLUTIONS

Black screen in Windows 7 after installing Bitdefender Endpoint Security Tools

This section provides steps on how to resolve the black screen on Windows 7 after installing Bitdefender Endpoint Security Tools (BEST), when using VMware.

Currently there is an incompatibility between BEST and the redirection feature from VMware View agent.

In order to solve the black screen issue, modify the VMware view agent and disable/uninstall PCoIP smart card redirection.