Bitdefender

Antivirus Plus 2015

Product help and information wiki
15 topics

Upgrading Bitdefender after installing Windows 10

If you’re running one of the 2012, 2013, 2014 or 2015 versions of Bitdefender on your computer and you decide to upgrade your Operating System to Windows 10, you will be able ...

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How to install Bitdefender 2015 on Windows XP and Windows Vista?

IMPORTANT: The below kits are valid for Windows XP and Windows Vista operating systems. If you are using Windows 7, Windows 8, WIndows 8.1 or Windows 10, please install Bitdefender ...

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How to install Bitdefender 2015 on Windows 10 with the offline installation kit?

Here are the steps to install Bitdefender 2015 using the offline installation kits: 1. Use our uninstall tool in order to uninstall/delete any previous Bitdefender ...

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Is Bitdefender 2015 compatible with Windows 10? (upgrade and installation process)

Bitdefender is committed to delivering innovative and effective security solutions to you. This is why the latest Bitdefender version - 2015, is fully compatible with Windows 10. If ...

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How to install Bitdefender 2015 using the offline installation kit?

Here are the steps to install Bitdefender 2015 using the offline installation kits: 1. Use our uninstall tool in order to uninstall/delete any previous Bitdefender ...

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2 topics

On-access scanning (Real Time Protection) is disabled. What to do?

If theOn-access scanning (Real Tine Protection) of Bitdefender is disabled, the program will notify you. If you get this notification, please follow the steps bellow ...

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Bitdefender 2015 "setup has encountered an error"

The most probable cause for the below error message (“Bitdefender setup has encountered an error”) is corrupted permissions of your operating system. Here ...

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Microsoft Edge (the Windows 10 internet browser) and Bitdefender Wallet

Microsoft Edge (formerly Project Spartan) is the name of Microsoft's next-generation web browser built into Windows 10. For the moment Microsoft announced that Edge doesn't ...

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What to do when encountering update errors in Bitdefender 2015?

Update errors usually appear when there is an issue with the internet connection (the connection temporary failed, you are using a proxy, another firewall blocked the Bitdefender ...

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Safego protection for Facebook - End of Life

There are unfortunate situations when our apps need to be discontinued because of the restrictions posed by 3rd party APIs or policies on which they rely. This case also applies ...

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How do I install Bitdefender 2015 on a second computer?

If you have purchased a license key for more than one computer, you can use the same license key to register a second PC. To install Bitdefender correctly on a second computer, ...

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How to repair Bitdefender 2015

To repair your Bitdefender 2015 product follow these steps: 1. Press the Windows Key and the R key together on your keyboard. 2. Type appwiz.cpL in the command ...

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16 topics

Bitdefender 2015 found an infection. What to do?

When Bitdefender 2015 detects an infection, it will take automatic action for the detected malware. Some malware will have to be cleaned when Windows starts and for ...

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What to do if I get a lot of pop-ups / ads (or my internet home page is changed)?

When going online, if you get pop-ups on the pages of your browser, you probably got on your computer some intrusive applications/toolbars. The same thing applies if your homepage ...

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How to manually remove an infected file from your computer

In order to manually remove an infected item from your computer you need to perform the following steps: 1. Restart the computer in Safe Mode. You can do that, by following ...

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How to generate and submit a scan log with Bitdefender 2015

First, please update Bitdefender to be sure you have the latest virus signatures: open the main interface using the Bitdefender icon from your desktop. Click the Update panel from ...

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What to do when Bitdefender 2015 blocks a safe website or online application

Bitdefender offers a secure web browsing experience by filtering all web traffic and blocking any malicious content. However, it is possible that Bitdefender considers a safe website ...

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1 topic

My system appears to be slow

Usually, after installing a security software, there may appear a slight slowdown of the system, which to a certain degree is normal. If you notice a significant slowdown, ...

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2 topics

How do I log in to MyBitdefender using another online account?

To successfully use another account, follow these steps: 1. Open the Bitdefender window. 2. Click MyBitdefender at the top of the window and then select Account settings ...

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How do I change MyBitdefender e-mail address?

You have created a MyBitdefender account using an e-mail address you no longer use and now you would like to change it. The e-mail address cannot be changed, but you can use ...

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When does my Bitdefender protection expire?

To find out the remaining number of days from your license key, follow these steps: Open the Bitdefender window. A link that indicates the number ...

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How do I renew my Bitdefender protection?

When your Bitdefender protection is about to expire, you must renew your license key. Follow these steps to visit a website where you can renew your Bitdefender license key: Open ...

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