Directly contact our Support Team

Bitdefender

Product help and information wiki

Invalid key

Last updated on: 05/03/2013

Invalid Key

Read more

When does my Bitdefender protection expire?

Last updated on: 06/07/2015

When does my Bitdefender protection expire?

Read more

Issues System in Bitdefender 2012

Last updated on: 28/07/2011

Issues System in Bitdefender 2012

Read more

Bitdefender 2012 Interface

Last updated on: 28/07/2011

Bitdefender 2012 Interface

Read more

Bitdefender 2012 Installation

Last updated on: 28/07/2011

Tutorial about BD2012 Installation

Read more

Autopilot Tutorial

Last updated on: 28/07/2011

Autopilot Tutorial

Read more

How do I upgrade to another Bitdefender 2012 product?

Last updated on: 25/07/2011

How do I upgrade to another Bitdefender 2012 product?

Read more

How do I renew my Bitdefender protection?

Last updated on: 06/07/2015

When your Bitdefender protection is about to expire, you must renew your license key.

Read more

I do not want the Automatic Renewal

Last updated on: 04/02/2016

the autorenewal option

Read more

Purchased the wrong product/the wrong number of users

Last updated on: 12/10/2011

the refund policy in case there was purchase the wrong product or a license key with the wrong number of users.

Read more

The Refund Policy

Last updated on: 06/07/2015

refund policy if purchased too many copies

Read more

Can't find a solution for your problem?

Open an email ticket and we will answer the question or concern in the shortest time possible.