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What is Bitdefender Ransomware Remediation and how does it work?

Bitdefender’s Ransomware Remediation feature blocks ransomware attacks and automatically restores the content of your encrypted files without having to pay the ransom.

 

What is ransomware?

Ransomware is malicious software that seeks to encrypt files and hold them for ransom. Users must pay the hackers to regain access to files like pictures, videos, or important documents. Infections can spread via spam e-mails, by downloading attachments, or by visiting infected websites and installing malicious applications without letting the user know what is happening on his system. Ransomware can have one of the following behaviors to prevent the user from accessing his system:

    • Encrypts sensitive and personal files without giving the possibility of decryption until a ransom is paid by the victim.
    • Locks the computer’s screen and displays a message asking for money. In this case, no file is encrypted, but the user is forced to proceed with the payment.
    • Blocks applications from running.

Furthermore, ransomware is highly adaptable to avoid interception by the security software, even for small periods of time. This is why Bitdefender includes a brand-new layer of protection against this type of malware.

 

What is Bitdefender Ransomware Remediation and how does it work?

Bitdefender’s Ransomware Remediation backs up your files such as documents, pictures, videos, or music to make sure that they are protected from being damaged or lost in case of ransomware encryption.

Each time a ransomware attack is detected, Bitdefender will block all processes involved in the attack and start the remediation process, while also notifying the user. This way, you will be able to recover the content of your entire files without paying for any asked ransom. 

You can exclude trusted apps, so they are not blocked if they perform threat-like actions by following the steps from this article – How to add Ransomware Remediation exceptions to Bitdefender.

VIDEO – What is Bitdefender’s Ransomware Remediation?

 

Turning on or off Ransomware Remediation

The Ransomware Remediation module is located on the Protection screen. We recommend keeping the feature enabled to ensure that your files are protected against ransomware, but if you wish to turn it off simply click on the switch located in the module.

Bitdefender Ransomware Remediation module

To turn off Automatic restore, click the Manage button in the Ransomware Remediation pane, then click the switch next to Automatic restore.

 

Viewing files that were automatically restored by Bitdefender Ransomware Remediation

When the Automatic restore option is enabled, Bitdefender will automatically restore files that were encrypted by ransomware. Hereby, you can enjoy a worry-free experience knowing that your files are safe. To view files that were automatically restored:

1. Click Notifications on the navigation menu on the Bitdefender interface.

2. In the ‘All’ tab, select the notification regarding the latest ransomware behavior remediated, and then click Restored Files. The list of restored files is displayed. Here you can also view the location where your files have been restored.

 

How to recover ransomware encrypted files manually

If you have to manually restore files that were encrypted by ransomware, follow these steps:

1. Click Notifications on the navigation menu on the Bitdefender interface.

2. In the ‘All’ tab, select the notification regarding the latest ransomware behavior detected, and then click Encrypted Files.

3. The list with the encrypted files is displayed. Click Recover Files to continue.

4. In case the entire or a part of the restoring process fails, you have to choose the location where the decrypted files should be saved. Click Restore location, and then choose a location on your PC.

5. A confirmation window appears. Click Finish to end the restoring process.

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