How to troubleshoot the client software deployment on Windows 8.1 stations

To remotely install software on Windows 8.1 stations, you need to have full administrative privileges on them. In this case, you need the credentials of the built-in administrator account or a domain user account.

To successfully deploy the client software from Bitdefender Control Center to Windows 8.1 stations, please consider one of the following recommendations:

  • Manually enable the built-in administrator account on target Windows 8.1 stations. When creating the client installation task for the Windows 8.1 stations, use the credentials of the built-in administrator account.
    To learn how to enable and disable the built-in administrator account in Windows 8.1, refer to this KB article.
  • Use the credentials of a domain administrator account, if you are managing an Active Directory network.
  • On the target Windows 8.1 stations, change the value of the registry key HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Policies\\System\\EnableLUA from 1 to 0.

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