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GravityZone Elite Security (on-premises)

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57 topics

How to troubleshoot BEST services no longer running on Windows 7

Last updated on: 03/09/2019

This article describes how to resolve issues with BEST services not running on Windows 7

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Open source software used by Bitdefender Enterprise products

Last updated on: 18/09/2019

This article informs you about the open source software used by Bitdefender Enterprise products.

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FAQ about GravityZone update to version 6.8.1-21

Last updated on: 19/08/2019

This article answers to the most frequently questions related to GravityZone update to version 6.8.1-21.

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Bitdefender GravityZone 6.8.1-21 Release Notes

Last updated on: 30/07/2019

This article provides information on the changes delivered with the Bitdefender GravityZone version 6.8.1-21, released on July 30th, 2019.

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Sandbox Analyzer LogCollector for Troubleshooting

Last updated on: 10/07/2019

This article describes how to use LogCollector for Sandbox Analyzer Virtual Appliance.

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GravityZone Full Disk Encryption: Enabling Intel PTT on Windows Machines without TPM

Last updated on: 02/07/2019

This article describes how to enable Intel Platform Trust Technology (Intel PTT) on Windows without TPM.

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Bitdefender Endpoint Security Tools Version 6.6.11.161 Release Notes (Windows)

Last updated on: 25/06/2019

This article provides information on the changes delivered with the Bitdefender Endpoint Security Tools version 6.6.11.161 for current Windows operating systems.

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Sandbox Analyzer Image Management Error Codes

Last updated on: 29/07/2019

This article provides details about the error codes related to the Sandbox Analyzer Image Management.

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GravityZone Indicators of Risk

Last updated on: 16/08/2019

This article provides the detailed description of risk indicators available with GravityZone Endpoint Risk Analytics module, including also the risk score and the recommended mitigation action.

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GravityZone 6.5.11-1/6.6.1-2 Release Notes

Last updated on: 22/05/2019

This article provides information on the changes delivered with the GravityZone version 6.5.11-1/6.6.1-2, released on May 14, 2018.

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GravityZone Protection Layers Availability

Last updated on: 14/08/2019

This article lists the protection layers available with the GravityZone Cloud and On-premises solutions.

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FAQ about GravityZone update to version 6.5.11-1 / 6.6.1-2

Last updated on: 23/05/2019

This article answers to the most frequently questions related to GravityZone update to version 6.5.11-1 / 6.6.1-2

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Configure the SNMP Agent on Security Server

Last updated on: 23/04/2019

This article explains how to configure the SNMP Agent on Bitdefender Security Server to make possible the communication and information delivery to your SNMP Manager.

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Troubleshoot the GravityZone On-Premise integration with Amazon EC2

Last updated on: 18/04/2019

This article presents the prerequisites and some basic troubleshooting steps for integrating GravityZone (on premise) with an Amazon EC2 inventory.

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Managing Antimalware Exclusions in GravityZone

Last updated on: 24/05/2019

This article helps you to manage the antimalware exclusions in GravityZone.

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Endpoint Security for Mac 4.6.9.200009 Release Notes

Last updated on: 20/06/2019

This article provides information on the changes delivered with version 4.6.9.200009 of Endpoint Security for Mac.

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Error 69651. Unable to find a suitable server for domain

Last updated on: 15/02/2019

This article explains how you can troubleshoot error 69651 received in Control Center.

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Block USB drives through Device Control

Last updated on: 12/08/2019

In this article, you will learn how to block access to USB drives using Device Control.

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Troubleshooting Control Center loading issue

Last updated on: 22/01/2019

In this article, you will learn how to troubleshoot Control Center loading issue by clearing the cache in commonly used browsers.

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Installing and using GravityZone Security for Storage

Last updated on: 21/12/2018

This article describes how to install and use Security for Storage in your GravityZone environment.

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How to install the GravityZone security agent on Linux machines (on premise)

Last updated on: 08/02/2019

This article describes how to install manually the GravityZone security agent on Linux virtual machines from an on premise environment.

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Bitdefender GravityZone 6.3.5-3 Release Notes

Last updated on: 27/11/2018

This article provides information on the changes delivered with the GravityZone version 6.3.5-3, released on April 2, 2018.

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Bitdefender GravityZone 6.5.3-70 Release Notes

Last updated on: 27/11/2018

This article provides information on the changes delivered with the GravityZone version 6.5.3-70, released on November 27, 2018.

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GravityZone 6.3.9-3 Release Notes

Last updated on: 27/11/2018

This article provides information on the changes delivered with the GravityZone version 6.3.9-3, released on November 27, 2018.

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Troubleshoot Bitdefender failed updates using Wireshark

Last updated on: 07/12/2018

The scope of this article is to explain how to capture network packet traces with Wireshark application for troubleshooting Bitdefender products failed updates.

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How to schedule an antimalware scan task in GravityZone

Last updated on: 05/10/2018

This article describes how to define a scheduled antimalware scan task from GravityZone Control Center via security policies.

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Release Notes for GravityZone On-premises Platform

Last updated on: 30/07/2019

This article provides the list of release notes for each update of the GravityZone on-premises platform. 

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GravityZone products offline update

Last updated on: 06/02/2019

The scope of this article is to explain how to update the GravityZone products installed in an isolated network.

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Patch Management Scan fails with 1627

Last updated on: 05/09/2019

This article describes a set of steps for troubleshooting Patch Scan failed tasks with error code 1627.

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Identity verification warnings related to Bitdefender security agents for Windows

Last updated on: 17/09/2018

This article informs you of the warnings related to Bitdefender's identity, which cannot be verified for a series of GravityZone agents.

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Types of archives scanned by Bitdefender Endpoint Security Tools

Last updated on: 17/09/2018

This article lists the most common types of archives scanned by Bitdefender Endpoint Security Tools.

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Run filesystem check in GravityZone Virtual Appliance

Last updated on: 04/09/2018

In this article you will learn how to use fsck to check and repair Linux filesystems.

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Endpoint communication using TLS 1.2

Last updated on: 03/09/2018

In this article, you will learn how to troubleshoot endpoint communication issues when using Transport Layer Security (TLS 1.2).

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Block or Allow specific websites with Content Control

Last updated on: 05/09/2019

This article describes how to block or allow specific websites with Content Control in GravityZone.

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View Bitdefender Endpoint Security Tools Product Version

Last updated on: 04/10/2018

This article describes how you can find Bitdefender Endpoint Security Tools product version.

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View Engines Version in BEST

Last updated on: 30/08/2018

This article decribes how to find Bitdefender Endpoint Security Tools product version.

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Bitdefender GravityZone 6.3.7-7 Release Notes

Last updated on: 11/10/2018

This article provides information on the changes delivered with the GravityZone version 6.3.7-7, released on September 18, 2018.

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Bitdefender Endpoint Security Tools Version 6.6.4.68 Release Notes (Windows)

Last updated on: 30/08/2018

This article provides information on the changes delivered with the Bitdefender Endpoint Security Tools, version 6.6.4.68 for current Windows operating systems.

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Release Notes for Security Server (Multi-Platform) 6.1.64.6783

Last updated on: 13/08/2018

This article provides information on the changes delivered with the Security Server Multi-Platform version 6.1.64.6783.

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Bitdefender Firewall blocking network printer

Last updated on: 10/08/2018

In this article, you will learn how to troubleshoot network printing issues on your endpoint(s).

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Update button unavailable in GravityZone (on-premises)

Last updated on: 05/09/2019

In this article, you will learn how to update GravityZone on-premises whenever the update button is unavailable.

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Release Notes for Security Server (Multi-Platform) 6.1.64.6749

Last updated on: 01/08/2018

This article provides information on the changes delivered with the Security Server Multi-Platform version 6.1.64.6749.

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Release Notes for Endpoint Security for Mac 4.3.72.179537

Last updated on: 01/08/2018

This article provides information on the changes delivered with version 4.3.72.179537 of Endpoint Security for Mac.

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Release Notes for Bitdefender Endpoint Security Tools Version 6.2.20.79 (Linux)

Last updated on: 27/07/2018

This article provides information on the changes delivered with the Bitdefender Endpoint Security Tools, version 6.2.20.79 for current Windows operating systems.

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Release Notes for Bitdefender Endpoint Security Tools Version 6.6.3.60 (Windows)

Last updated on: 27/07/2018

This article provides information on the changes delivered with the Bitdefender Endpoint Security Tools, version 6.6.3.60 for current Windows operating systems.

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Release Notes for Endpoint Security for Mac 4.3.71.179536

Last updated on: 25/07/2018

This article provides information on the changes delivered with version 4.3.71.179536 of Endpoint Security for Mac.

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Bitdefender Endpoint Security Tools Version 6.6.3.59 Release Notes

Last updated on: 30/08/2018

This article provides information on the changes delivered with the Bitdefender Endpoint Security Tools, version 6.6.3.59 for current Windows operating systems.

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GravityZone 6.3.7-1 Release Notes

Last updated on: 17/07/2018

This article provides information on the changes delivered with the GravityZone version 6.3.7-1, released on July 17, 2018.

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Troubleshooting out of sync integrations

Last updated on: 22/01/2019

In this article, you will learn how to troubleshoot out-of-sync errors for several server infrastructure integrations.

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End of Support (EOSL) for VMware vCNS Integration

Last updated on: 03/05/2018

This article informs you that Bitdefender retires support for VMware vCloud Networking and Security (vCNS), which affects the integration between GravityZone and VMware vShield. 

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Endpoint Security for Mac Version 4.1.42.179433 Release Notes

Last updated on: 17/04/2018

This article provides information on the changes delivered with version 4.1.42.179433 of Endpoint Security for Mac.

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Endpoint Security for Mac Version 4.1.41.179370 Release Notes

Last updated on: 12/04/2018

This article provides information on the changes delivered with version 4.1.41.179370 of Endpoint Security for Mac.

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Endpoint Security for Mac Version 4.1.37.179292 Release Notes

Last updated on: 06/06/2018

This article provides information on the changes delivered with version 4.1.37.179292 of Endpoint Security for Mac.

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GravityZone 6.3.5-2 Release Notes

Last updated on: 03/08/2018

This article provides information on the changes delivered with the &bd; &gravity; version 6.3.5-2, released on March 8th, 2018.

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Linux security agents outdated and malfunctioning

Last updated on: 04/08/2019

This article describes a possible cause for Linux security agents being outdated and not working, and provides help to remediate the situation.

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Install Bitdefender security agent through MSI package

Last updated on: 27/08/2019

In this article, you will learn how to install Bitdefender Endpoint Security Tools through MSI package.

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Bitdefender Product Support Matrix

Last updated on: 19/06/2019

The support matrix for Bitdefender B2B solutions

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