How You Can Use Canva Safely for Your Small Business

Canva makes it easy for small businesses to create social media posts, presentations, marketing materials and other visual content. But using it for business also means storing designs online, sharing files with employees or collaborators, and sometimes connecting Canva to other business accounts.

Here’s how to use Canva safely and protect your account, designs and business data.

Key takeaways:

Canva is generally safe for business use, but account security, sharing settings and connected apps still matter.
Use a unique password or passkey and enable multi-factor authentication (MFA) to protect your Canva account.
Be careful when sharing Canva designs and only give editing access to people who need it.
Avoid uploading sensitive customer, financial or confidential business information unless necessary.
Regularly review collaborators, connected accounts, privacy settings and old files you no longer need.

What Is Canva and How Do Small Businesses Use It?

Canva is a user-friendly online graphic design platform that empowers anyone to create a wide variety of visual content. From designing flyers, business cards, and social media graphics to editing videos and creating animations, Canva is a favorite among small business owners for its simplicity and versatility.

Since Canva is cloud-based, your designs are stored online, allowing you to access them anytime, anywhere, as long as you're connected to the internet. The platform also offers a mobile app, enabling you to create and edit designs on the go. Canva provides a free version, as well as paid plans like Canva Pro, Canva Teams, and Canva Enterprise to suit different user needs.

Canva Pro is for individual professionals, offering premium features such as access to an extensive content library, brand kits, and advanced design tools.
Canva Teams is designed for businesses and teams ranging from two to thousands of members. It includes all the premium features of Canva Pro but adds collaboration tools to streamline workflows and enhance team productivity.

Canva is a game-changer for small business owners, whether working solo or with a team. It removes the need for professional design skills, allowing users to customize templates, upload branding elements, and create polished materials in just minutes.

Is Canva Safe for Small Businesses? Security Risks to Know

No online service is completely immune to security issues, and Canva has faced its fair share of vulnerabilities over the years.

Breaches. In May 2019, Canva experienced a major data breach that affected approximately 137 million users. Hackers gained access to a wide range of user data, including email addresses, usernames, cities of residence, and passwords stored in a hashed format. They decrypted and exposed the passwords of approximately 4 million Canva accounts.

Phishing Attacks. Cybercriminals send fake emails pretending to be Canva, tricking users into clicking malicious links or sharing their login details. Falling victim to such attacks can lead to unauthorized access to your Canva account or even your other accounts if you reuse passwords.

Unauthorized Access Risks. If someone without permission accesses your Canva account, they can misuse your business designs, branding elements, or any sensitive information you have uploaded. This could harm your business's reputation or lead to a breach of confidential data.

Is the Canva App Safe to Use for Business?

While Canva's mobile app makes designing on the go convenient, it also introduces additional security risks:

Public Wi-Fi Threats:

Using Canva on public Wi-Fi without a Virtual Private Network (VPN) can leave your account vulnerable to interception. Hackers can exploit unsecured networks to access your login credentials or sensitive data.

Device Security:

If your mobile device or tablet doesn't have a strong password or encryption, anyone who gains physical access to your device could potentially log in to your Canva account.

App Permissions:

When installing the Canva app, it may request permissions to access your photos, contacts, or files. Granting unnecessary permissions can expose more of your personal or business data than required, increasing the risk of data misuse.

How to Secure Your Canva Account for Business

Here's how to safeguard your Canva account and ensure your business assets stay safe.

Secure Your Canva Account

A strong account foundation is your first line of defense. Follow these steps to fortify your Canva account:

Use a Strong Password: Create a password that's unique, at least 12 characters long, and includes a mix of uppercase letters, lowercase letters, numbers, and symbols. Avoid reusing passwords from other accounts.
Enable Passkeys: For added convenience and security, Canva allows you to use passkeys, such as a fingerprint, face ID, or screen lock, to log in. Passkeys are encrypted and stored on your device, ensuring that they are inaccessible to anyone, including Canva.
Set Up Multi-Factor Authentication (MFA): MFA adds an extra layer of security to your account. After entering your password, you'll need a 6-digit code generated by an authenticator app. To enable MFA:

Go to Account Settings > Security.

Select Multi-Factor Authentication and follow the instructions.

Use SAML Authentication for Teams: Canva Teams and Canva for Education accounts can implement Single Sign-On (SSO) using SAML, enabling administrators to authenticate team members securely.
Sign Out from All Devices: If you've forgotten to log out from a shared or public device, you can end all active sessions by signing out from all devices in your account settings. This prevents unauthorized access to your account.

Be Cautious With Shared Links and Collaborations

Collaboration is a key feature of Canva, but oversharing can expose your sensitive business information.

Use Password-Protected Links: When sharing designs externally, enable password protection and only share the password with trusted individuals.
Restrict Editing Rights: Grant "View Only" access to collaborators unless they need editing permissions.
Remove Expired Collaborators: Regularly review shared designs and revoke access for anyone who no longer needs it.

Safeguard Uploaded Files and Branding Elements

Small businesses often upload logos, photos, and other branding assets to Canva. Here's how to keep them secure:

Use Watermarks: Add watermarks to shared designs to discourage unauthorized use.
Avoid Storing Sensitive Information: Don't upload files containing sensitive or confidential data, such as financial or customer details.
Regularly Review and Delete Old Files: Clear out outdated designs and files you no longer need to minimize the risk of accidental exposure.

Connecting Canva to third-party accounts like Facebook, Google, or Dropbox can be convenient but poses risks if not managed properly

Disconnect Unnecessary Linked Accounts: Unlink accounts you no longer use to minimize your exposure. To disconnect a linked account:

Click the Account Settings icon.

Navigate to Your Account > Connected Social Accounts.

Click Disconnect next to the account you wish to unlink.

Be Selective About Social Media Connections:

Only connect Canva to social media accounts that you own and actively manage. Canva Pro, Teams, and other premium plans allow multiple connections, but always limit access to necessary accounts.

Manage access to Canva's Content Planner

If you connect Canva's Content Planner to your business social media accounts, be careful about who you give access to. Only share connected channels with employees or collaborators who need them, choose the minimum permissions required, and remove access when someone leaves your business or no longer manages your social media.

You should also periodically review the social media accounts connected to Canva and disconnect any you no longer use.

How to Manage Your Canva Privacy Settings

Canva provides a range of options to help you manage data sharing and usage within your account. To access and customize these settings, navigate to Account > Settings > Privacy Settings Tab. Use the toggles to enable or disable the following permissions based on your preferences:

Allow your general usage to improve AI. When this setting is enabled, Canva and trusted third-party partners can use information about your general usage—such as fonts, colors, search queries, and instructions—to train AI models. This does not include any of your uploaded images, videos, or designs.

Allow your content to improve AI. Your content belongs to you, and Canva seeks your consent before using it to develop AI features to help improve the way users create in Canva.

Allow personalized marketing. Canva will use your data to personalize promotional messages, making them more relevant to you.

Personalize Canva ads on other websites. This setting allows Canva to use your profile and analytics data to show targeted ads when you're browsing elsewhere online.

Enhance your user profile with information from third-party providers. With this option enabled, Canva can provide personalized recommendations and improve user experience by incorporating relevant third-party data.

Share my design usage with collaborators. When enabled, this setting allows Canva to share usage insights (via Design Insights) with editors or owners of the designs you interact with.

Allow Your Sessions to Be Recorded. By enabling session recording, Canva can create and review recordings of how you use the platform to identify areas for improvement. Recordings do not capture financial information, passwords, or emails. All session recordings are automatically deleted three months after they are made.

Protect Your Small Business Beyond Canva

Protect your business and employees with Bitdefender Ultimate Small Business Security, offering exceptional protection against all digital threats.

You will get:

Email Protection. Scans and blocks phishing emails, suspicious links, and fake invoices and prevents employees from accidentally clicking on malicious links.

Scam Detection. Scam Copilot monitors emails, texts, and chats for fraud. It alerts you and your employees when a scam attempt is detected, providing real-time guidance on how to handle it.

Password Management. Password Manager automatically generates strong, complex passwords that meet security best practices.

Secured Remote Work. The VPN protects your team from unsafe public Wi-Fi networks (like those in coffee shops or airports). Ensures all communication between remote employees and your business systems is fully secure.

Device Protection: Detects and blocks malware in real-time, including viruses, ransomware, and spyware on all laptops and smartphones.

Monitoring of Your Business's Digital Identity. Monitors your business's online presence for potential data leaks, unauthorized use of your business name, and exposure of sensitive information, even on the dark web, alerting you to any breaches.

Check out the plans here.

FAQs

Is Canva safe for small businesses?

Canva includes security features that make it suitable for many everyday business uses, but businesses still need to secure their accounts. Use MFA or passkeys, control who can access designs, regularly review collaborators and connected apps, and avoid storing unnecessary sensitive information in Canva.

Can Canva be hacked?

Like any online account, a Canva account can potentially be compromised through stolen passwords, phishing, malware or other attacks. Canva also experienced a major data breach in 2019. Using a unique password, enabling MFA and being cautious about unexpected Canva login messages or links can reduce your risk.

Can someone access my Canva designs without permission?

Your designs aren't automatically available to everyone, but someone could gain access through a compromised account, an incorrectly shared link or permissions that haven't been removed. Regularly review who has access to important business designs and remove collaborators who no longer need it.

Is it safe to store confidential business information in Canva?

It's better to avoid uploading sensitive customer, employee, financial or confidential business information unless you genuinely need it there. Limiting the amount of sensitive information stored across cloud services also reduces what could potentially be exposed if an account is compromised.

Should I enable MFA on Canva?

Yes, especially if you use Canva for business. MFA adds another verification step to the login process, making it harder for someone to access your account even if they obtain your password.

What should I do if I think my Canva account has been hacked?

Change your password immediately, review active sessions and sign out of devices you don't recognize. Check shared designs, collaborators and connected accounts for unauthorized changes. If you reuse the same password elsewhere, change it on those accounts too.