Bitdefender
Antivirus Plus 2013

Product help and information wiki

Malware infections18 topics

• What is a PUA / PUP software?

  A PUA / PUP (potentially unwanted application / potentially unwanted program) is a software ...

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• How do I disable Safepay?

  Bitdefender Safepay is a secured browser designed to protect your credit card information, ...

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• What to do when Windows Security Center reports Antivirus, Antispyware and/or Firewall are turned off

  Most of the times, when Security Center reports Bitdefender Antivirus and/or Firewall are ...

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• What to do when Home Page resets to about.blank in Internet Explorer

  Browser hijacking is one of the most widespread infection. The purpose of hijacker is to ...

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• How to remove FBI Ransomware infection

  The FBI Ukash MonkeyPak Ransomware is a malware that locks you out of your computer and ...

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• How to clean infected Temporary Internet Files

  A. Overview You can find below the default locations where every internet browser is ...

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• How to clean infected Temporary Files

  A. Use an advanced temporary file cleaner such as TFC: 1. Save and extract the TFC ...

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• How to clean infections found in System Volume Information

  The System Volume Information folder is a hard drive zone created by the Operating System ...

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• How to clean infected items inside emails

  When Bitdefender finds infected items inside email archives it usually cannot clean them ...

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• How do I automatically shut down the computer after the scan is over?

  Bitdefender offers multiple scan tasks that you can use to make sure your system is not ...

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• How do I create a custom scan task?

  If you want to scan specific locations on your computer or to configure the scanning options, ...

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• How do I scan ?

  File or Folder The easiest and recommended way to scan a file or folder is to right-click ...

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• How do I check what viruses Bitdefender detected?

  Each time a scan is performed, a scan log is created and Bitdefender records the detected ...

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• How do I exclude a folder from being scanned?

  Bitdefender allows excluding specific files, folders or file extensions from scanning. Exclusions ...

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• How to address malware that was not removed from your PC

  Bitdefender On-Access Scanning reports an infected file could not be cleaned. Solution: ...

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• What to do when Bitdefender detected a clean file as infected?

  There are cases when Bitdefender mistakenly flags a legitimate file as being a threat (a ...

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• How to display the Antispam toolbar when it is not integrating in the email client

  Before you start reading this document, please make sure that you are logged into Windows ...

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• How to create a Bitdefender Rescue CD

  1) How to create a Rescue CD from a CD Video tutorial available: All the steps you need ...

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