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Upgrading Bitdefender after installing Windows 10

If you’re running one of the 2012, 2013, 2014 or 2015 versions of Bitdefender on your computer and you decide to upgrade your Operating System to Windows 10, you will be able to install the latest compatible Bitdefender product.

The applications installed on your previous Operating System are automatically migrated 3 hours after Windows 10 is installed on your system, provided that they are compatible.

Should you decide you don't want to wait this period of time, you can manually install the Bitdefender 2015 Windows 10 compatible version by accessing the upgrade.exe file from this location: C:\\\\\\\\Program Files\\\\\\\\Bitdefender\\\\\\\\Bitdefender 2015

Alternatively, you can perform a clean reinstall of your Bitdefender product as follows:

1. Use our uninstall tool in order to uninstall/delete any previous Bitdefender related files:

http://www.bitdefender.com/files/KnowledgeBase/file/The_New_Bitdefender_UninstallTool.exe

Access the link and when the window with the Bitdefender file appears, please choose the "Save to disk" option. Save the tool on the PC, run it, restart the computer.

2. Install Bitdefender using the latest installation kit available for download. Please note that you need to download (save) the installation kit prior to running it.

The Bitdefender Antivirus 2015 installation kit can be downloaded from one of the 2 locations:

- 32bit

http://download.bitdefender.com/windows/desktop/av_plus/2015w10/en-us/bitdefender_av_19_32b.exe

- 64bit

http://download.bitdefender.com/windows/desktop/av_plus/2015w10/en-us/bitdefender_av_19_64b.exe

 

 

The Bitdefender Internet Security 2015 installation kit can be downloaded from one of the 2 locations:

- 32bit:

http://download.bitdefender.com/windows/desktop/i_security/2015w10/en-us/bitdefender_is_19_32b.exe

 

- 64bit:

http://download.bitdefender.com/windows/desktop/i_security/2015w10/en-us/bitdefender_is_19_64b.exe

 

The Bitdefender Total Security 2015 installation kit can be downloaded from one of the 2 locations:

 

- 32bit:

http://download.bitdefender.com/windows/desktop/t_security/2015w10/en-us/bitdefender_ts_19_32b.exe

 

- 64bit

http://download.bitdefender.com/windows/desktop/t_security/2015w10/en-us/bitdefender_ts_19_64b.exe

 

 

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[How to check if your computer is a 32bits or 64bits]

 

Please access the link below and check the Automatic version detection results:

 

http://support.microsoft.com/kb/827218

 

 


 

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