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How to retrieve the system scan log of Bitdefender Virus Scanner Plus

In order to find the Bitdefender Virus Scanner Plus scan log, you will have to follow these instructions:

1. Go to Finder, by clicking anywhere on your desktop.

2. Click on Go on the top menu bar. Hold down the Shift key and you will see that a Library item will appear.

3. Click on the Library item and then access the Containers folder.

4. Inside the Containers folder, you will have to go to the following path:

com.bitdefender.virusscannerplus > Data > Library > Application Support > Bitdefender Virus Scanner Plus > Logs

5. In the logs folder you will have all the required logs. We will need these two files:

  • com.bitdefender.coreissues.antivirus.plist 
  • com.bitdefender.coreissues.history.plist 

NOTE: Please send us the above 2 files via the open ticket you have with the Technical support department.

Can't find a solution for your problem? Open an email ticket and we will answer the question or concern in the shortest time possible.

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