How to retrieve the system scan log of Bitdefender Virus Scanner Plus
In order to find the Bitdefender Virus Scanner Plus scan log, you will have to follow these instructions:
1. Go to Finder, by clicking anywhere on your desktop.
2. Click on Go on the top menu bar. Hold down the Shift key and you will see that a Library item will appear.
3. Click on the Library item and then access the Containers folder.
4. Inside the Containers folder, you will have to go to the following path:
com.bitdefender.virusscannerplus > Data > Library > Application Support > Bitdefender Virus Scanner Plus > Logs
5. In the logs folder you will have all the required logs. We will need these two files:
NOTE: Please send us the above 2 files via the open ticket you have with the Technical support department.