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Bitdefender

Total Security 2015

Product help and information wiki
Recommended articles
14 topics

Unable to open .EXE files; .EXE files open with other applications

Last updated on: 24/05/2017

In this article, we will show you how to deal with situations in which you can't open .EXE files.

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Show hidden files option in Folder Options not working

Last updated on: 24/05/2017

If the Show hidden files option is not working after a Bitdefender scan, follow the instructions presented in this article.

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How to create a password protected archive

Last updated on: 25/05/2017

Use the Bitdefender Compress Tool in order to sumbit samples of infected files.

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Bitdefender prevents System Restore

Last updated on: 29/03/2017

If Bitdefender prevents System Restore, follow the instructions presented in this article.

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How to fix the restart pop-up error in Bitdefender 2016

Last updated on: 23/03/2017

If you want to get rid of the restart pop-up error in Bitdefender 2016, follow the instructions presented here.

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How to UPGRADE to Bitdefender 2017 (from 2012-2015 versions)

Last updated on: 19/01/2017

The new Bitdefender 2017 is here, and it’s the best security software we’ve ever made. Even better, as a Bitdefender user, you can upgrade for free, anytime you like.

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What to do when encountering a technical issue? (How to generate a support tool log on Windows Xp and Vista)

Last updated on: 27/03/2017

This is an article on how to generate a support tool log on computers running Windows XP and Vista.

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How to install Bitdefender 2015 on Windows 10 with the offline installation kit?

Last updated on: 26/09/2016

How to install Bitdefender 2015 on Windows 10 with the offline installation kit? 

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What to do if I get a lot of pop-ups / ads (or my internet home page is changed)?

Last updated on: 03/05/2017

This article explains what to do if you encounter lots of pop-ups or ads in the browser or situations when the home page is changed.

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How to install Bitdefender 2015 using the offline installation kit on Windows XP & Vista?

Last updated on: 17/03/2017

This articel show you how to install Bitdefender 2015 using the offline installation kit, on Windows XP and Vista.

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How to upgrade for free from an older version to Bitdefender 2015?

Last updated on: 18/09/2015

How to upgrade for free from an older version to Bitdefender 2015?

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System requirements for Bitdefender 2015 (Windows products)

Last updated on: 07/07/2015

How to check if PC meets the recommended system requirements for Bitdefender 2015

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How to clean infected Temporary Files

Last updated on: 06/07/2015

How to clean infected Temporary Files

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How to manually update Bitdefender virus definitions - using weekly.exe

Last updated on: 02/05/2017

The weekly.exe application is a Virus Definition Update only. If you are looking to install product updates, you must update Bitdefender to the latest version.

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