Bitdefender
Antivirus Plus 2015
Product help and information wiki
Product update issue impacting consumer Windows product: error message appearing on screen after engine update
Last updated on: 08/02/2018Earlier today a number of Bitdefender customers running consumer and GravityZone business products on Windows were presented with an error report regarding the unexpected stop of vsserv.exe.
Read moreHow to clear the cache and cookies in Microsoft Edge
Last updated on: 13/06/2017In this article, we will show you how to clear the cache and cookies in Microsoft Edge.
Read moreHow to clear the cache and cookies in Mozilla Firefox
Last updated on: 13/06/2017In this article, we will show you how to clear the cache and cookies in Mozilla Firefox.
Read moreHow to clear cache and cookies when using Google Chrome on Windows
Last updated on: 13/06/2017In this article we will hsow you how to clear cache and cookies when using Google Chrome on Windows.
Read moreHow to remove proxy settings in your browser
Last updated on: 09/06/2017This is how you remove proxy settings in your browser.
Read moreHow to manually check if the DNS has been changed by malware
Last updated on: 08/06/2017In this article we will show you how to manually check if the DNS has been changed by malware.
Read moreUnable to open .EXE files; .EXE files open with other applications
Last updated on: 24/05/2017In this article, we will show you how to deal with situations in which you can't open .EXE files.
Read moreShow hidden files option in Folder Options not working
Last updated on: 24/05/2017If the Show hidden files option is not working after a Bitdefender scan, follow the instructions presented in this article.
Read moreHow to create a password protected archive
Last updated on: 25/05/2017Use the Bitdefender Compress Tool in order to sumbit samples of infected files.
Read moreBitdefender prevents System Restore
Last updated on: 29/03/2017If Bitdefender prevents System Restore, follow the instructions presented in this article.
Read moreHow to fix the restart pop-up error in Bitdefender 2016
Last updated on: 23/03/2017If you want to get rid of the restart pop-up error in Bitdefender 2016, follow the instructions presented here.
Read moreHow to UPGRADE to Bitdefender 2018 (from 2012-2015 versions)
Last updated on: 25/10/2017The new Bitdefender 2018 is here, and it’s the best security software we’ve ever made. Even better, as a Bitdefender user, you can upgrade for free, anytime you like.
Read moreHow to install Bitdefender 2015 on Windows 10 with the offline installation kit?
Last updated on: 26/09/2016How to install Bitdefender 2015 on Windows 10 with the offline installation kit?
Read moreWhat to do if I get a lot of pop-ups / ads (or my internet home page is changed)?
Last updated on: 03/05/2017This article explains what to do if you encounter lots of pop-ups or ads in the browser or situations when the home page is changed.
Read moreHow to upgrade for free from an older version to Bitdefender 2015?
Last updated on: 18/09/2015How to upgrade for free from an older version to Bitdefender 2015?
Read moreSystem requirements for Bitdefender 2015 (Windows products)
Last updated on: 07/07/2015How to check if PC meets the recommended system requirements for Bitdefender 2015
Read moreHow to take a screenshot
Last updated on: 20/04/2017In this article, we will show you how to take a screenshot.
Read moreHow to deal with "Program can't start" errors caused by missing .DLL files (mfc100.dll, mfc100u.dll, msvcr100.dll, msvcp100.dll, msvcrt.dll and msvcr100_clr0400.dll)
Last updated on: 06/06/2017How to solve the error message “The application was unable to start correctly (0x000007b). Click OK to close the application”.
Read moreHow to clean infected Temporary Files
Last updated on: 06/07/2015How to clean infected Temporary Files
Read moreHow do I use Bitdefender Safepay
Last updated on: 26/05/2017In this article we will tell you about the features of Bitdefender Safepay.
Read more
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