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Bitdefender

Antivirus Plus 2015

Product help and information wiki
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18 topics

Product update issue impacting consumer Windows product: error message appearing on screen after engine update

Last updated on: 08/02/2018

Earlier today a number of Bitdefender customers running consumer and GravityZone business products on Windows were presented with an error report regarding the unexpected stop of vsserv.exe.

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How to clear the cache and cookies in Microsoft Edge

Last updated on: 13/06/2017

In this article, we will show you how to clear the cache and cookies in Microsoft Edge.

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How to clear the cache and cookies in Mozilla Firefox

Last updated on: 13/06/2017

In this article, we will show you how to clear the cache and cookies in Mozilla Firefox.

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How to clear cache and cookies when using Google Chrome on Windows

Last updated on: 13/06/2017

In this article we will hsow you how to clear cache and cookies when using Google Chrome on Windows.

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How to remove proxy settings in your browser

Last updated on: 09/06/2017

This is how you remove proxy settings in your browser.

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How to manually check if the DNS has been changed by malware

Last updated on: 08/06/2017

In this article we will show you how to manually check if the DNS has been changed by malware.

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Unable to open .EXE files; .EXE files open with other applications

Last updated on: 24/05/2017

In this article, we will show you how to deal with situations in which you can't open .EXE files.

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Show hidden files option in Folder Options not working

Last updated on: 24/05/2017

If the Show hidden files option is not working after a Bitdefender scan, follow the instructions presented in this article.

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Bitdefender prevents System Restore

Last updated on: 29/03/2017

If Bitdefender prevents System Restore, follow the instructions presented in this article.

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How to fix the restart pop-up error in Bitdefender 2016

Last updated on: 23/03/2017

If you want to get rid of the restart pop-up error in Bitdefender 2016, follow the instructions presented here.

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How to UPGRADE to Bitdefender 2018 (from 2012-2015 versions)

Last updated on: 25/10/2017

The new Bitdefender 2018 is here, and it’s the best security software we’ve ever made. Even better, as a Bitdefender user, you can upgrade for free, anytime you like.

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What to do if I get a lot of pop-ups / ads (or my internet home page is changed)?

Last updated on: 03/05/2017

This article explains what to do if you encounter lots of pop-ups or ads in the browser or situations when the home page is changed.

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System requirements for Bitdefender 2015 (Windows products)

Last updated on: 07/07/2015

How to check if PC meets the recommended system requirements for Bitdefender 2015

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How to take a screenshot

Last updated on: 20/04/2017

In this article, we will show you how to take a screenshot.

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How to deal with "Program can't start" errors caused by missing .DLL files (mfc100.dll, mfc100u.dll, msvcr100.dll, msvcp100.dll, msvcrt.dll and msvcr100_clr0400.dll)

Last updated on: 06/06/2017

How to solve the error message “The application was unable to start correctly (0x000007b). Click OK to close the application”.

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How to clean infected Temporary Files

Last updated on: 06/07/2015

How to clean infected Temporary Files

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How do I use Bitdefender Safepay

Last updated on: 26/05/2017

In this article we will tell you about the features of Bitdefender Safepay.

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Where can I purchase Bitdefender?

Last updated on: 10/02/2010

In order to buy BitDefender please make that you decide where you want to purchase from.

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