Bitdefender
Antivirus Plus 2015
Product help and information wiki
Product update issue impacting consumer Windows product: error message appearing on screen after engine update
Last updated on: 08/02/2018Earlier today a number of Bitdefender customers running consumer and GravityZone business products on Windows were presented with an error report regarding the unexpected stop of vsserv.exe.
Read moreHow to clear the cache and cookies in Microsoft Edge
Last updated on: 13/06/2017In this article, we will show you how to clear the cache and cookies in Microsoft Edge.
Read moreHow to clear the cache and cookies in Mozilla Firefox
Last updated on: 13/06/2017In this article, we will show you how to clear the cache and cookies in Mozilla Firefox.
Read moreHow to clear cache and cookies when using Google Chrome on Windows
Last updated on: 13/06/2017In this article we will hsow you how to clear cache and cookies when using Google Chrome on Windows.
Read moreHow to remove proxy settings in your browser
Last updated on: 09/06/2017This is how you remove proxy settings in your browser.
Read moreHow to manually check if the DNS has been changed by malware
Last updated on: 08/06/2017In this article we will show you how to manually check if the DNS has been changed by malware.
Read moreUnable to open .EXE files; .EXE files open with other applications
Last updated on: 24/05/2017In this article, we will show you how to deal with situations in which you can't open .EXE files.
Read moreShow hidden files option in Folder Options not working
Last updated on: 24/05/2017If the Show hidden files option is not working after a Bitdefender scan, follow the instructions presented in this article.
Read moreHow to create a password protected archive
Last updated on: 25/05/2017Use the Bitdefender Compress Tool in order to sumbit samples of infected files.
Read moreBitdefender prevents System Restore
Last updated on: 29/03/2017If Bitdefender prevents System Restore, follow the instructions presented in this article.
Read moreHow to fix the restart pop-up error in Bitdefender 2016
Last updated on: 23/03/2017If you want to get rid of the restart pop-up error in Bitdefender 2016, follow the instructions presented here.
Read moreHow to UPGRADE to Bitdefender 2018 (from 2012-2015 versions)
Last updated on: 25/10/2017The new Bitdefender 2018 is here, and it’s the best security software we’ve ever made. Even better, as a Bitdefender user, you can upgrade for free, anytime you like.
Read moreWhat to do if I get a lot of pop-ups / ads (or my internet home page is changed)?
Last updated on: 03/05/2017This article explains what to do if you encounter lots of pop-ups or ads in the browser or situations when the home page is changed.
Read moreSystem requirements for Bitdefender 2015 (Windows products)
Last updated on: 07/07/2015How to check if PC meets the recommended system requirements for Bitdefender 2015
Read moreHow to take a screenshot
Last updated on: 20/04/2017In this article, we will show you how to take a screenshot.
Read moreHow to deal with "Program can't start" errors caused by missing .DLL files (mfc100.dll, mfc100u.dll, msvcr100.dll, msvcp100.dll, msvcrt.dll and msvcr100_clr0400.dll)
Last updated on: 06/06/2017How to solve the error message “The application was unable to start correctly (0x000007b). Click OK to close the application”.
Read moreHow to clean infected Temporary Files
Last updated on: 06/07/2015How to clean infected Temporary Files
Read moreHow do I use Bitdefender Safepay
Last updated on: 26/05/2017In this article we will tell you about the features of Bitdefender Safepay.
Read moreWhere can I purchase Bitdefender?
Last updated on: 10/02/2010In order to buy BitDefender please make that you decide where you want to purchase from.
Read more
Australia: (+61) 2801 44572, (+61) 2801 48283, 
Brasil: (+55) 11 395 88765, (+55) 11 395 88035 
Canada: (+1) 647 955 1197, (+1) 647 847 3405 
Deutschland: (+49) 23049117193, (+49) 2319 892 8017, (+49) 2318 868 043 
Espańa: (+34) 902 190 765, (+34) 932 189 615 
Belgique: 
België: +32 28 91 98 90 ; 070 35 83 04 
Italia: (+39) 0699 268 342, (+39) 0694 806 456 
Sverige: +46-108848232 
Netherlands: +(31) 208084508, +(31) 203690744 
New Zealand: (+64) 998 53551, (+64) 980 10330 
Osterreich: (+43) 720 115 521 
Romania: (+40) 21 300 1226, (+40) 374 303 027 
Schweiz: (+41) 315 280 530 
United States: (+1) 954 414 9655, (+1) 954 281 4024 
United Kingdom: (+44) 208 819 2649, (+44) 203 514 8734 
Japan: (+81) 368908580 
WorldWide: (+40) 21 264 1794, (+40) 374 303 094