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Cloud Security for MSP

Product help and information wiki
Maintenance and Malware
9 topics

Adding Process Exclusions for Mac in Bitdefender GravityZone

Last updated on: 30/04/2020

This article describes how to add process exclusions for Mac in Bitdefender GravityZone.

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Configure the SNMP Agent on Security Server

Last updated on: 09/10/2019

This article explains how to configure the SNMP Agent on Bitdefender Security Server to make possible the communication and information delivery to your SNMP Manager.

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Managing Antimalware Exclusions in GravityZone

Last updated on: 24/05/2019

This article helps you to manage the antimalware exclusions in GravityZone.

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Block USB drives through Device Control

Last updated on: 12/08/2019

In this article, you will learn how to block access to USB drives using Device Control.

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How to schedule an antimalware scan task in GravityZone

Last updated on: 05/10/2018

This article describes how to define a scheduled antimalware scan task from GravityZone Control Center via security policies.

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Block or Allow specific websites with Content Control

Last updated on: 10/01/2020

This article describes how to block or allow specific websites with Content Control in GravityZone.

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How to manually update Bitdefender Endpoint Security Tools (BEST)

Last updated on: 16/09/2020

This article describes a manual update for BEST on endpoints without a network connection.

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What to do when Bitdefender does not detect malware

Last updated on: 18/01/2016

Some files may not be detected by Bitdefender even if they are malicious. This is called a false negative and usually occurs when the malware uses new (unexplored) techniques.

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What to do when Bitdefender detects legitimate applications

Last updated on: 10/10/2017

This article explains what to do when Bitdefender reports a legitimate file as being infected (false positive).

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