Bitdefender
Windows 8 Security

Product help and information wiki

Functionality and How To's11 topics

• How do I create Windows user accounts?

  A Windows user account is a unique profile that includes all the settings, privileges and ...

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• How to create a screenshot

  To take a screenshot showing a specific message or situation you can follow the steps below: Press ...

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• Operating Systems required for running your Bitdefender products

  Classic Line: Bitdefender Antivirus Plus, Bitdefender Internet Security, Bitdefender Total ...

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• Where can I download my Bitdefender product from?

  You can download your Bitdefender product from our authorized websites (for example, the ...

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• How do I remove a file permanently with Bitdefender? [Bitdefender Windows 8 Security]

  If you want to remove a file permanently from your system, you need to delete the data physically ...

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Download & Install7 topics

• How to remove other security solutions

  Running multiple security solutions on the same PC may affect their proper functionality ...

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• How to download Bitdefender on your computer

  The Bitdefender installation file can be downloaded from the Bitdefender website at the ...

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• Installing your Bitdefender product [Bitdefender Windows 8 Security]

  Installing your Bitdefender product You ...

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• How do I remove other security solutions? [Bitdefender Windows 8 Security]

  The main reason for using a security solution is to provide protection and safety for your ...

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• When should I reinstall Bitdefender? [Bitdefender Windows 8 Security]

  In some situations, you may need to reinstall your Bitdefender product. Typical situations ...

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Activation4 topics

• How do I log in to MyBitdefender using another online account?

  To successfully use another account, follow these steps: 1. Open the Bitdefender window. 2. ...

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• How do I change MyBitdefender e-mail address?

  You have created a MyBitdefender account using an e-mail address you no longer use and now ...

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• When does my Bitdefender protection expire? [Bitdefender Windows 8 Security]

  To find out the remaining number of days from your license key, follow these steps: Open ...

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• How do I register a trial version? [Bitdefender Windows 8 Security]

  If you have installed a trial version, you may only use it for a limited period of time. ...

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Slowdown1 topic

• What to do when Autopilot/Autoscan/Auto Update are randomly disabled

  Bitdefender 2013 is by default set to Autopilot for completely silent security. While on ...

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Malware infections6 topics

• How to remove FBI Ransomware infection

  The FBI Ukash MonkeyPak Ransomware is a malware that locks you out of your computer and ...

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• How do I scan my system? [Bitdefender Windows 8 Security]

  To perform a full scan on the system, follow these steps: Open the Bitdefender ...

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• How do I scan a file or a folder? [Bitdefender Windows 8 Security]

  The easiest and recommended way to scan a file or folder is to right-click the object you ...

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• What to do when Bitdefender detected a clean file as infected? [Bitdefender Windows 8 Security]

  There are cases when Bitdefender mistakenly flags a legitimate file as being a threat (a ...

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• How do I check what viruses Bitdefender detected? [Bitdefender Windows 8 Security]

  Each time a scan is performed, a scan log is created and Bitdefender records the detected ...

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Error/Crash1 topic

• How do I configure Bitdefender to use a proxy Internet connection? [Bitdefender Windows 8 Security]

  If your computer connects to the Internet through a proxy server, you must configure Bitdefender ...

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Purchase and Orders3 topics

• How do I renew my Bitdefender protection? [Bitdefender Windows 8 Security]

  When your Bitdefender protection is about to expire, you must renew your license key. Follow ...

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• I do not want the Automatic Renewal

  WHAT IS AUTO-RENEWAL? Auto-renewal allows you to enjoy the benefits of continuous security ...

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• The Refund Policy

  Bitdefender offers a 30-day money back guarantee! If you are not completely satisfied ...

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