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Contact Us By Phone

Together with e-mail support and LiveAssistance!, this service completes our range of fully responsive support options. Our specialists are ready to receive and process the issues and questions you submit, in real time. We invite you to contact our Bitdefender Support Team and kindly ask you to allow approximately 10 minutes for your call to be taken.

  •  Australia: (+61) 2801 48283, (+61) 2801 44572, (+61) 1300 954 574 (English - 24 hour service)

  •  Brasil: (+55) 11 395 88 765
    (Portuguese - Horas de trabalho: Segunda a Sexta, 9 AM - 5 PM)

  •  Canada: (+1) 647 955 1197 , (+1) 647 847 3405
    (English: 24 hour service. French: From Monday to Friday, 9AM - 5 PM EST)

  •  Deutschland: (+49) 2319 8928 017, (+49) 2318 868 043
    (Deutsch - Geschäftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)

  •  Espańa: (+34) 902 190 765
    (Espanol - Horas de oficina: de Lunes a Viernes, 09 AM-18 PM)

  •  France: (+33) 8 92 561 161 (0,34€ TTC / min)
    (Français - Heures de travail: du Lundi au Jeudi 09:00-12:30, 13:30-19:00; Vendredi 09:00-12:30, 14:00-19:00)

  •  Italiano: (+39) 0699 268 342
    (Italiano - dal Lunedi al Venerdi, orario d'ufficio 09.00 - 18.00)

  •  New Zealand: (+64) 998 535 51
    (English - 24 hour service)

  •  Osterreich: (+49) 2319 8928 017, (+49) 2318 868 043
    (Deutsch - Geschäftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)

  •  Romania: (+40) 21 300 1226, (+40) 21 300 1227
    (Română - serviciu nonstop)

  •  Schweiz: (+49) 2319 8928 017, (+49) 2318 868 043
    (Deutsch - Geschäftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)

  •  United States: (+1) 954 928 2780,
    (+1) 954 414 9655
    (English - 24 hour service)

  •  United Kingdom: (+44) 208 819 2649
    (English - 24 hour service)

  •  WorldWide: (+40) 21 264 1794
    (English - 24 hour service)

What Bitdefender product should I purchase?

Bitdefender provides proactive protection from e-threats, such as viruses, spyware, hackers and phishing attacks. It also secures your online transactions and home banking applicationswith Safepay browser, protects your social network account with Safego and fights with numerousAutorun based attacks using USB Immunizer.

All these features are available in all our desktop products: Bitdefender Antivirus Plus, Bitdefender Internet Security and Bitdefender Total Security and they are coming with the Autopilot featuretoo. This means there are no pop-ups, no configuring, and no interruptions.

Bitdefender Internet Security comes with:

  • A Firewall module to protect your computer from inbound and outbound unauthorized connection attempts
  • An Antispam modulewhich employs remarkable technological innovations and which stops unwanted e-mail from reaching your Inbox
  • A Parental Control module which enables you to control the access to the Internet and to specific applications for each user holding a user account on the system. Once you have configured Parental Control, you can block inappropriate content, restrict Web access between certain hours, and remotely monitor your children's online activity – even that on Facebook!

Bitdefender Total Security includes all these features and even more:

  • An Anti-Theft module helps you to remotely control your mobile devices in case they go missing.
  • A Tune-up module that comes integrated in this product and it helps you maintain the integrity of your system. The maintenance tools offered are critical for the improvement of your system's responsiveness and the efficient management of the hard drive space.
  • The Safebox module is the Bitdefender service that allows you to back up your important data on secure online servers, share it with your friends and synchronize it between your devices.

For a comparison chart for our products, please read:

http://www.bitdefender.com/site/view/antivirus-comparison.html

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