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Contact Us By Phone

Together with e-mail support and LiveAssistance!, this service completes our range of fully responsive support options. Our specialists are ready to receive and process the issues and questions you submit, in real time. We invite you to contact our Bitdefender Support Team and kindly ask you to allow approximately 10 minutes for your call to be taken.

  •  Australia: (+61) 2801 48283, (+61) 2801 44572, (+61) 1300 954 574 (English - 24 hour service)

  •  Brasil: (+55) 11 395 88 765
    (Portuguese - Horas de trabalho: Segunda a Sexta, 9 AM - 5 PM)

  •  Canada: (+1) 647 955 1197 , (+1) 647 847 3405
    (English: 24 hour service. French: From Monday to Friday, 9AM - 5 PM EST)

  •  Deutschland: (+49) 2319 8928 017, (+49) 2318 868 043
    (Deutsch - Geschäftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)

  •  Espańa: (+34) 902 190 765
    (Espanol - Horas de oficina: de Lunes a Viernes, 09 AM-18 PM)

  •  France: (+33) 8 92 561 161 (0,34€ TTC / min)
    (Français - Heures de travail: du Lundi au Jeudi 09:00-12:30, 13:30-19:00; Vendredi 09:00-12:30, 14:00-19:00)

  •  Italiano: (+39) 0699 268 342
    (Italiano - dal Lunedi al Venerdi, orario d'ufficio 09.00 - 18.00)

  •  New Zealand: (+64) 998 535 51
    (English - 24 hour service)

  •  Osterreich: (+49) 2319 8928 017, (+49) 2318 868 043
    (Deutsch - Geschäftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)

  •  Romania: (+40) 21 300 1226, (+40) 21 300 1227
    (Română - serviciu nonstop)

  •  Schweiz: (+49) 2319 8928 017, (+49) 2318 868 043
    (Deutsch - Geschäftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)

  •  United States: (+1) 954 928 2780
    (English - 24 hour service)

  •  United Kingdom: (+44) 208 819 2649
    (English - 24 hour service)

  •  WorldWide: (+40) 21 264 1794
    (English - 24 hour service)

Understanding Security for Virtual Environments . Managing Deployments

Security for Virtualized Environments (SVE) is the first comprehensive security solution for virtualized datacenters. SVE protects not only Windows servers and end-user systems, but also Linux and Solaris systems. Integrated with VMware vShield and VMware vCenter, its unique architecture also allows it to defend systems running on any system virtualization technology. When installed in VMware environments, SVE takes advantage of vShield Endpoint. However, SVE is not dependent on the virtualization technology; it protects environments that are powered by any virtualization technology.

Managing Deployments

Security Virtual Machine must be deployed on each host running virtual machines that are to be protected by Security for Virtualized Environments. To access the Deployment page where you can view and manage deployments, point to Computers and select Deployment.

A table listing deployed appliances will appear. The following information is available for each deployment:

  • Name of the appliance
  • Host on which it was deployed
  • Datastore holding the appliance
  • Deployment status
  • Current version number
  • Update version number (if an update is available)

To deploy a new Security Virtual Machine, click the Deploy button on the upper-right side of the table.  You can manage individual deployments using links in the Actions column:

  • Remove - delete Security Virtual Machine.
  • Update - update a deployed appliance to the latest version (if a newer version is
  • available).
  • Edit - modify the settings of an uncompleted deployment.

Removing Security for Virtualized Environments

To completely remove Security for Virtualized Environments, follow the steps below:

1. In Security Console, go to the Deployment page and remove all deployed security virtual appliances.

2. Power off Security Console and delete the machine from vSphere Client.

3. Uninstall Silent Agent from each virtual machine where it is installed. On each machine, go to Start All Programs Silent Agent by BitdefenderRepair or Remove and select Remove in the window that appears.

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