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Contact Us By Phone

Together with e-mail support and LiveAssistance!, this service completes our range of fully responsive support options. Our specialists are ready to receive and process the issues and questions you submit, in real time. We invite you to contact our Bitdefender Support Team and kindly ask you to allow approximately 10 minutes for your call to be taken.

  •  Australia: (+61) 2801 48283, (+61) 2801 44572, (+61) 1300 954 574 (English - 24 hour service)

  •  Brasil: (+55) 11 395 88 765
    (Portuguese - Horas de trabalho: Segunda a Sexta, 9 AM - 5 PM)

  •  Canada: (+1) 647 955 1197 , (+1) 647 847 3405
    (English: 24 hour service. French: From Monday to Friday, 9AM - 5 PM EST)

  •  Deutschland: (+49) 2319 8928 017, (+49) 2318 868 043
    (Deutsch - Geschäftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)

  •  Espańa: (+34) 902 190 765
    (Espanol - Horas de oficina: de Lunes a Viernes, 09 AM-18 PM)

  •  France: (+33) 8 92 561 161 (0,34€ TTC / min)
    (Français - Heures de travail: du Lundi au Jeudi 09:00-12:30, 13:30-19:00; Vendredi 09:00-12:30, 14:00-19:00)

  •  Italiano: (+39) 0699 268 342
    (Italiano - dal Lunedi al Venerdi, orario d'ufficio 09.00 - 18.00)

  •  New Zealand: (+64) 998 535 51
    (English - 24 hour service)

  •  Osterreich: (+49) 2319 8928 017, (+49) 2318 868 043
    (Deutsch - Geschäftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)

  •  Romania: (+40) 21 300 1226, (+40) 21 300 1227
    (Română - serviciu nonstop)

  •  Schweiz: (+49) 2319 8928 017, (+49) 2318 868 043
    (Deutsch - Geschäftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)

  •  United States: (+1) 954 928 2780
    (English - 24 hour service)

  •  United Kingdom: (+44) 208 819 2649
    (English - 24 hour service)

  •  WorldWide: (+40) 21 264 1794
    (English - 24 hour service)

Understanding Dashboard Sections

Security for Virtualized Environments (SVE) is the first comprehensive security solution for virtualized datacenters. SVE protects not only Windows servers and end-user systems, but also Linux and Solaris systems. Integrated with VMware vShield and VMware vCenter, its unique architecture also allows it to defend systems running on any system virtualization technology.

 Each time you connect to Security Console, a status page is displayed. This page is referred to as the dashboard.

The dashboard presents data regarding key aspects of the security of your datacenter using easy to read charts, thus allowing you to quickly identify any issues that might require your attention.

The data is displayed in several portlets:

  1. Engines Update Status - Displays the antimalware signature update status for the deployed scanning appliances over a period of time.
  2. Datacenter Hosts - Displays the number of protected and unprotected hosts.
  3. Datacenter VMs - Displays the number of protected and unprotected virtual machines.
  4. Top 10 Infected - Shows the top 10 most infected machines over a specific time period.
  5. Top 10 Malware - Shows the top 10 malware threats detected in the datacenter over a specific time period.
  6. Threats Activity - Displays the total number of threats detected over a specific time period.
  7. Quarantine Status - Displays the number of malware threats quarantined over a specific time period.
  8. Product Upgrades - Shows you if the security console and scanning appliances are currently up to date with the latest product upgrades.


To manage a portlet, use the buttons on its title bar:

  • Refresh the data. 
  • Open a menu where you can select the time period for which to display the data (for portlets that display data for a specified period of time). 
  •  Minimize the portlet to the bottom of the page. 
  •  Restore a minimized portlet. 

 

Move the mouse cursor over chart areas in order to view additional information. To filter the data displayed in a chart, click the variables appearing in the legend of that chart.

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