Total Security 2013

Product help and information wiki

Invalid key

We kindly inform you that your license key was misused, and consequently invalidated. This usually happens when you purchase a license key from an unauthorized reseller or from ...

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When does my Bitdefender protection expire?

To find out the remaining number of days from your license key, follow these steps: Open the Bitdefender window. A link that indicates the number ...

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How do I switch from one Bitdefender 2013 product to another?

For a better viewing experience, please change the video settings. You can easily switch from one Bitdefender 2013 product to another. The three Bitdefender 2013 products ...

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How to check if your PC meets the recommended system requirements

You may install Bitdefender 2013 only on computers running the following operating systems: Windows XP with Service Pack 3 (32-bit) Windows Vista with Service Pack ...

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How do I renew my Bitdefender protection?

When your Bitdefender protection is about to expire, you must renew your license key. Follow these steps to visit a website where you can renew your Bitdefender license key: Open ...

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How To Remove Another Security Solution Installed on the PC

It is highly recommended that youremove any security softwareyou might have installed on your systemprior to installing Bitdefender.Running multiple security programs ...

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I do not want the Automatic Renewal

WHAT IS AUTO-RENEWAL? Auto-renewal allows you to enjoy the benefits of continuous security for your PC, without the hassle of renewing every time your license expires. With your ...

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The Refund Policy

Bitdefender offers a 30-day money back guarantee! If you are not completely satisfied with your purchase, you have 30 days from the date of purchase (not install) to request ...

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