Choose Product
- The New Total Security
- The New Internet Security
- The New Antivirus Plus
- Total Security 2013
- Internet Security 2013
- Antivirus Plus 2013
- Sphere 2013
- Windows 8 Security
- Antivirus for Mac
- Antivirus for Mac and PC
- Virus Scanner
- Safebox
- Parental Control
- Clueful
- Free Edition
- Mobile Security
Product downloads
Bitdefender
Total Security 2013
Product help and information wiki
Download & Install24 topics
-
How to remove other security solutions
Running multiple security solutions on the same PC may affect their proper functionality ...
[ read more ] -
What is the vsserv.exe process?
Vsserv.exe is the main Bitdefender process that provides continuous real-time protection ...
[ read more ] -
What is Autopilot mode?
For all the users who want nothing more from their security solution than to be protected ...
[ read more ] -
Removal tools (uninstallers) for common antivirus software
In order to uninstall, you will need to access the link associated with the antivirus ...
[ read more ] -
How to solve error message "The application was unable to start correctly (0x000007b). Click OK to close the application"
This error message may occur on 64 bit operating systems when the Microsoft Visual C++ Redistributable ...
[ read more ] -
How do I use Bitdefender Anti-Theft?
Laptop theft is a major issue that affects individuals and organizations alike. Even more ...
[ read more ] -
What to do when Security Certificates cannot be verified/installed
This warning is presented by a web browser when accessing a site that has a security certificate ...
[ read more ] -
How to repair Bitdefender
For a better viewing experience, please change the video settings. In case you ...
[ read more ] -
How to fix "Bitdefender installation has failed" OR "Fatal error during installation" issue
If you receive one of the above mentioned error messages while trying to install Bitdefender ...
[ read more ] -
How to Repair Bitdefender 2013 on Windows 8
In case you need to use the repair feature in Bitdefender 2013 you can proceed as follows: 1. ...
[ read more ] -
How to solve Autoscan is disabled on Windows 8
After upgrading to Windows 8, you might see the Bitdefender Autoscan feature OFF. This is ...
[ read more ] -
What to do when system crashes after installing Bitdefender on Windows 8
With certain hardware configurations, after installing Bitdefender 2013 on a computer using ...
[ read more ] -
Installing your Bitdefender product
For a better viewing experience, please change the video settings. Bitdefender ...
[ read more ] -
How do I switch from one Bitdefender 2013 product to another?
For a better viewing experience, please change the video settings. You can easily ...
[ read more ] -
How do I install Bitdefender on a second/third/fourth computer? [Bitdefender Windows 8 Security]
For a better viewing experience, please change the video settings. If you have ...
[ read more ] -
When should I reinstall Bitdefender?
In some situations, you may need to reinstall your Bitdefender product. Typical situations ...
[ read more ] -
How to upgrade an older version of your Bitdefender product
We inform you that your current registration license for any Bitdefender previous version ...
[ read more ] -
How to check if your PC meets the recommended system requirements
You may install Bitdefender 2013 only on computers running the following operating systems: Windows ...
[ read more ] -
How to fix "Downloading one of the installation files failed" issue
How to fix "Downloading one of the installation files failed" issue Please ...
[ read more ] -
Bitdefender removal failed
This article helps you troubleshoot errors that may occur when removing Bitdefender. There ...
[ read more ] -
How do I create Windows user accounts?
A Windows user account is a unique profile that includes all the settings, privileges and ...
[ read more ] -
How to upgrade for free from an older version to the New Bitdefender ?
Play your video in Full screen mode by clicking the full screen button in the ...
[ read more ] -
How To Remove Another Security Solution Installed on the PC
It is highly recommended that youremove any security softwareyou might have ...
[ read more ] -
How to uninstall Bitdefender
[ read more ]
Can't find a solution for your problem?
Open an email ticket and we will answer the question or concern in the shortest time possible.
Australia: (+61) 2801 48283, (+61) 2801 44572, (+61) 1300 954 574 (English - 24 hour service)
Brasil: (+55) 11 395 88 765
Canada: (+1) 647 955 1197 , (+1) 647 847 3405
Deutschland: (+49) 2319 8928 017, (+49) 2318 868 043
Espańa: (+34) 902 190 765
France: (+33) 8 92 561 161 (0,34€ TTC / min)
Italiano: (+39) 0699 268 342
New Zealand: (+64) 998 535 51
Osterreich: (+49) 2319 8928 017, (+49) 2318 868 043
Romania: (+40) 21 300 1226, (+40) 21 300 1227
Schweiz: (+49) 2319 8928 017, (+49) 2318 868 043
United States: (+1) 954 928 2780
United Kingdom: (+44) 208 819 2649
WorldWide: (+40) 21 264 1794 