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Contact Us By Phone

Together with e-mail support and LiveAssistance!, this service completes our range of fully responsive support options. Our specialists are ready to receive and process the issues and questions you submit, in real time. We invite you to contact our Bitdefender Support Team and kindly ask you to allow approximately 10 minutes for your call to be taken.

  •  Australia: (+61) 2801 48283, (+61) 2801 44572, (+61) 1300 954 574 (English - 24 hour service)

  •  Brasil: (+55) 11 395 88 765
    (Portuguese - Horas de trabalho: Segunda a Sexta, 9 AM - 5 PM)

  •  Canada: (+1) 647 955 1197 , (+1) 647 847 3405
    (English: 24 hour service. French: From Monday to Friday, 9AM - 5 PM EST)

  •  Deutschland: (+49) 2319 8928 017, (+49) 2318 868 043
    (Deutsch - Geschäftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)

  •  Espańa: (+34) 902 190 765
    (Espanol - Horas de oficina: de Lunes a Viernes, 09 AM-18 PM)

  •  France: (+33) 8 92 561 161 (0,34€ TTC / min)
    (Français - Heures de travail: du Lundi au Jeudi 09:00-12:30, 13:30-19:00; Vendredi 09:00-12:30, 14:00-19:00)

  •  Italiano: (+39) 0699 268 342
    (Italiano - dal Lunedi al Venerdi, orario d'ufficio 09.00 - 18.00)

  •  New Zealand: (+64) 998 535 51
    (English - 24 hour service)

  •  Osterreich: (+49) 2319 8928 017, (+49) 2318 868 043
    (Deutsch - Geschäftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)

  •  Romania: (+40) 21 300 1226, (+40) 21 300 1227
    (Română - serviciu nonstop)

  •  Schweiz: (+49) 2319 8928 017, (+49) 2318 868 043
    (Deutsch - Geschäftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)

  •  United States: (+1) 954 928 2780
    (English - 24 hour service)

  •  United Kingdom: (+44) 208 819 2649
    (English - 24 hour service)

  •  WorldWide: (+40) 21 264 1794
    (English - 24 hour service)

Security for Virtualized Environments by Bitdefender Support Tool

Security for Virtualized Environments by Bitdefender (SVE) is the first comprehensive security solution for virtualized datacenters. SVE protects not only Windows servers and end-user systems, but also Linux and Solaris systems. Integrated with VMware vShield and VMware vCenter, its unique architecture also allows it to defend systems running on any system virtualization technology.

SVE leverages a unique architecture that allows many scanning functions to be centralized. By centralizing these functions on a hardened, Linux-based, virtual appliance, the solution effectively deduplicates anti-malware load associated with updates, management, and scanning.

As organizations increase consolidation ratios, Bitdefender security that has been designed, from day one, to provide highly advanced, proactive, and reliable security in virtualized environments is a cornerstone of building and enhancing datacenter virtualization strategies.

Bitdefender strives to provide its customers with an unparalleled level of fast and accurate support. If you experience any issue with our Bitdefender Business Solutions, we strongly recommend you to use the below guidelines in order to assure a fast resolution for your issues.

The troubleshooting process will be managed only by the network security administrator, using the below guidelines:

  1. Download and save the Security for Virtualized Environments support tool suitable for your Windows platform:
    • For 32-bit Windows operating system press here ;
    • For 64-bit Windows operating system press here ;

  2. Save the file to your target client, and run it; After Bitdefender Support Tool report was saved on your Current User Desktop, do not forget to attach this file to your support query;

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