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Together with e-mail support and LiveAssistance!, this service completes our range of fully responsive support options. Our specialists are ready to receive and process the issues and questions you submit, in real time. We invite you to contact our Bitdefender Support Team and kindly ask you to allow approximately 10 minutes for your call to be taken.

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Installing Bitdefender Security for Mail Servers on Ubuntu 7.10 or newer

In order to bypass the installation issues of Bitdefender Security for Mail Servers or Bitdefender Security for Samba (version 2.1-x or earlier) onto a Ubuntu 7.10 (or newer) system, you need to do the following:

A. If you already attempted to install
1. Here is how the error message you received might look like:

/opt/Bitdefender/bin/bdregd: error while loading shared libraries: libbdux.so: cannot open shared object file: No such file or directory
dpkg: error processing bitdefender-common (--install):
subprocess post-installation script returned error exit status 127
Processing triggers for libc6 ...
ldconfig deferred processing now taking place
Errors were encountered while processing:
bitdefender-common

2. Your partially installed 'bitdefender-common' package needs to be fully configured, in order to make sure that you won't encounter problems when uninstalling:

sudo dpkg --configure -a


3. Now you should uninstall the product, since the installation wasn't successful:

sudo ./Bitdefender-Security-Mail-2.1-5-linuxgcc3x-i586.deb.run --uninstall

Note: This example assumes that you have tried to install Bitdefender Security for Mail Servers. Please replace with the name of the package that you actually have.

Optionally you can remove any remaining files with the following command:

sudo rm -fr /opt/Bitdefender

Continue with the steps below.

B. If you did not yet attempt to install

1. Export the LDCONFIG_NOTRIGGER variable, in order to avoid using the triggers with dpkg:

export LDCONFIG_NOTRIGGER=y

2. Proceed with normally installing the Bitdefender package:

sudo ./Bitdefender-Security-Mail-2.1-5-linuxgcc3x-i586.deb.run

Note: This example assumes that you are installing Bitdefender Security for Mail Servers. Please replace with the name of the package you actually have.

3. Unset the variable exported earlier in order to leave your system clean:

unset LDCONFIG_NOTRIGGER

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