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Contact Us By Phone

Together with e-mail support and LiveAssistance!, this service completes our range of fully responsive support options. Our specialists are ready to receive and process the issues and questions you submit, in real time. We invite you to contact our Bitdefender Support Team and kindly ask you to allow approximately 10 minutes for your call to be taken.

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How to uninstall Cloud Security for Endpoints

Cloud Security for Endpoints by Bitdefender protects systems using security technology that has been rated number one time and time again. It does not require on-site server hardware and maintenance as it is managed by Cloud Security Console, a powerful and intuitive interface to a solution that can scale to defend any number of systems, no matter where they are located.
Protection is ensured by Endpoint Client, the client software installed on computers. Endpoint Client has been designed to protect laptops, desktops and servers (includes optimizations for servers).

To uninstall Cloud Security for Endpoints from one or several computers:

1. Go to the Computers > View Computers page.

2. Click the Show menu located above the table (to the left) and choose Managed Computers.

3. If you have organized computers into groups, select the desired group from the left-side pane. To view all of your computers, right-click the root group and choose View all computers.

4. Select the check boxes corresponding to the computers you want to uninstall protection from.

5. Click Tasks and choose Uninstall Endpoint from the menu.

6. If you do not plan to reinstall the service, clear the Keep quarantined files option.

7. Click Uninstall to create and send the uninstall task to selected computers. A confirmation window immediately informs you if the task has been created successfully. Changes will be effective on online computers within a few minutes. On offline computers, changes will apply when they get back online.

Selected computers will disappear from the console as soon as the client has been uninstalled. However, if they are still connected to the network, they will eventually be detected by installed clients and displayed in the console as being unmanaged (with the icon).

Note
If you want to reinstall protection, be sure to restart the computer first.

Note
You can also uninstall protection locally, by logging on to the computer. To do this, you need administrative privileges and the password that protects the program (if any). With this uninstall method, although protection is uninstalled, the computer still shows up as being managed in your Cloud Security Console account. You must still use the procedure described previously to remove the computer from the console.

1.    On the Windows Start menu, go to All Programs > Endpoint Client by Bitdefender and click Modify, Repair or Uninstall.

2.    Follow on-screen instructions to complete the task.

 

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