Australia: (+61) 2801 48283, (+61) 2801 44572, (+61) 1300 954 574 (English - 24 hour service)
Brasil: (+55) 11 395 88 765 
Canada: (+1) 647 955 1197 , (+1) 647 847 3405 
Deutschland: (+49) 2319 8928 017, (+49) 2318 868 043 
Espańa: (+34) 902 190 765 
France: (+33) 8 92 561 161 (0,34€ TTC / min) 
Italiano: (+39) 0699 268 342 
New Zealand: (+64) 998 535 51 
Osterreich: (+49) 2319 8928 017, (+49) 2318 868 043 
Romania: (+40) 21 300 1226, (+40) 21 300 1227 
Schweiz: (+49) 2319 8928 017, (+49) 2318 868 043 
United States: (+1) 954 928 2780 
United Kingdom: (+44) 208 819 2649 
WorldWide: (+40) 21 264 1794 
How to remove FakeAv software from your computer
This malware is a fake antivirus product which relies on pop-ups with false detection on the system, forcing the user to buy the annoying software to get rid of infections that aren't there.
The user receives messages of false infection on his computer in order to make him activate (buy) the fake antivirus product. The rogue antivirus resembles the program suite from the operating system and on the installation of the malware the user can notice some images.
In order to remove FakeAV please extract this archive and run the tool on your local machine.
The cleaning method is similar with the generic method that Bitdefender product uses:
- It deletes the files which suffered modifications by malware:links,tasks,registry keys,malware services.
- It restores the default settings of : explorer, winlogon, userinit, security center, windows update, system restore, firewall, task manager, registry editor, CMD, UAC, web start page(blank), image execution options.
