Australia: (+61) 2801 48283, (+61) 2801 44572, (+61) 1300 954 574 (English - 24 hour service)
Brasil: (+55) 11 395 88 765 
Canada: (+1) 647 955 1197 , (+1) 647 847 3405 
Deutschland: (+49) 2319 8928 017, (+49) 2318 868 043 
Espańa: (+34) 902 190 765 
France: (+33) 8 92 561 161 (0,34€ TTC / min) 
Italiano: (+39) 0699 268 342 
New Zealand: (+64) 998 535 51 
Osterreich: (+49) 2319 8928 017, (+49) 2318 868 043 
Romania: (+40) 21 300 1226, (+40) 21 300 1227 
Schweiz: (+49) 2319 8928 017, (+49) 2318 868 043 
United States: (+1) 954 928 2780 
United Kingdom: (+44) 208 819 2649 
WorldWide: (+40) 21 264 1794 
How to generate full memory dumps?
In order to generate full memory dumps, please follow the steps below:
1. Go to Start -> Control Panel;
2. Open System and click on Advanced System Settings;
3. Click on the Advanced tab and then press the Settings button from Start up and Recovery;
4. Please select Complete Memory Dump from the 'Write debugging information' drop-down list
5. Make sure that the 'Automatically restart' option is checked;
6. Make sure that the 'Overwrite any existing file' option is checked;
7. Click the OK button twice to save the changes made;
7. Once the blue screen occurs again a .dmp file is generated in C:\Windows folder.
Please follow the steps below in order to be able to see the created dumps:
[how to DISPLAY HIDDEN OBJECTS]
- go to your 'Control Panel' and open 'Folder Options';
- then go to the 'View' tab and perform the changes listed below:
* check 'Display contents of system folders'
* check 'Show hidden files and folders'
* uncheck 'Hide file extensions for known file types'
* uncheck 'Hide protected operating system files'
- click 'Apply' and then 'OK' to exit.
NOTE: On Microsoft Windows Vista you will apply the same steps except for selecting 'Display contents of system folders'.
