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Contact Us By Phone

Together with e-mail support and LiveAssistance!, this service completes our range of fully responsive support options. Our specialists are ready to receive and process the issues and questions you submit, in real time. We invite you to contact our Bitdefender Support Team and kindly ask you to allow approximately 10 minutes for your call to be taken.

  •  Australia: (+61) 2801 48283, (+61) 2801 44572, (+61) 1300 954 574 (English - 24 hour service)

  •  Brasil: (+55) 11 395 88 765
    (Portuguese - Horas de trabalho: Segunda a Sexta, 9 AM - 5 PM)

  •  Canada: (+1) 647 955 1197 , (+1) 647 847 3405
    (English: 24 hour service. French: From Monday to Friday, 9AM - 5 PM EST)

  •  Deutschland: (+49) 2319 8928 017, (+49) 2318 868 043
    (Deutsch - Geschäftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)

  •  Espańa: (+34) 902 190 765
    (Espanol - Horas de oficina: de Lunes a Viernes, 09 AM-18 PM)

  •  France: (+33) 8 92 561 161 (0,34€ TTC / min)
    (Français - Heures de travail: du Lundi au Jeudi 09:00-12:30, 13:30-19:00; Vendredi 09:00-12:30, 14:00-19:00)

  •  Italiano: (+39) 0699 268 342
    (Italiano - dal Lunedi al Venerdi, orario d'ufficio 09.00 - 18.00)

  •  New Zealand: (+64) 998 535 51
    (English - 24 hour service)

  •  Osterreich: (+49) 2319 8928 017, (+49) 2318 868 043
    (Deutsch - Geschäftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)

  •  Romania: (+40) 21 300 1226, (+40) 21 300 1227
    (Română - serviciu nonstop)

  •  Schweiz: (+49) 2319 8928 017, (+49) 2318 868 043
    (Deutsch - Geschäftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)

  •  United States: (+1) 954 928 2780
    (English - 24 hour service)

  •  United Kingdom: (+44) 208 819 2649
    (English - 24 hour service)

  •  WorldWide: (+40) 21 264 1794
    (English - 24 hour service)

How do I switch from one Bitdefender product to another?

 

 You can easily switch from one Bitdefender product to another.

The three Bitdefender products you can install on your system are:

  •     Bitdefender Antivirus Plus
  •     Bitdefender Internet Security
  •     Bitdefender Total Security

If you do not have a license key for the product you want to use, follow these steps:

  1.     Open the Bitdefender window.
  2.     To access the product registration window, click the link that indicates the number of days left on your license, located at the bottom of the Bitdefender window.
  3.     Click Don't have a license key? Buy one now!
  4.     A web page will open on your web browser where you can purchase a Bitdefender license key.

After you buy the license key for the Bitdefender product you want to use, follow these steps:

  1.     Open the Bitdefender window.
  2.     A link that indicates the number of days left on your license appears at the bottom of the Bitdefender window.
  3.     Click this link to open the registration window.
  4.     Enter the new license key and click Register Now.
  5.     You will be informed that the license key is for a different Bitdefender product.
  6.     Click the corresponding link and follow the procedure to perform the installation.
     

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