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Contact Us By Phone

Together with e-mail support and LiveAssistance!, this service completes our range of fully responsive support options. Our specialists are ready to receive and process the issues and questions you submit, in real time. We invite you to contact our Bitdefender Support Team and kindly ask you to allow approximately 10 minutes for your call to be taken.

  •  Australia: (+61) 2801 48283, (+61) 2801 44572, (+61) 1300 954 574 (English - 24 hour service)

  •  Brasil: (+55) 11 395 88 765
    (Portuguese - Horas de trabalho: Segunda a Sexta, 9 AM - 5 PM)

  •  Canada: (+1) 647 955 1197 , (+1) 647 847 3405
    (English: 24 hour service. French: From Monday to Friday, 9AM - 5 PM EST)

  •  Deutschland: (+49) 2319 8928 017, (+49) 2318 868 043
    (Deutsch - Geschäftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)

  •  Espańa: (+34) 902 190 765
    (Espanol - Horas de oficina: de Lunes a Viernes, 09 AM-18 PM)

  •  France: (+33) 8 92 561 161 (0,34€ TTC / min)
    (Français - Heures de travail: du Lundi au Jeudi 09:00-12:30, 13:30-19:00; Vendredi 09:00-12:30, 14:00-19:00)

  •  Italiano: (+39) 0699 268 342
    (Italiano - dal Lunedi al Venerdi, orario d'ufficio 09.00 - 18.00)

  •  New Zealand: (+64) 998 535 51
    (English - 24 hour service)

  •  Osterreich: (+49) 2319 8928 017, (+49) 2318 868 043
    (Deutsch - Geschäftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)

  •  Romania: (+40) 21 300 1226, (+40) 21 300 1227
    (Română - serviciu nonstop)

  •  Schweiz: (+49) 2319 8928 017, (+49) 2318 868 043
    (Deutsch - Geschäftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)

  •  United States: (+1) 954 928 2780
    (English - 24 hour service)

  •  United Kingdom: (+44) 208 819 2649
    (English - 24 hour service)

  •  WorldWide: (+40) 21 264 1794
    (English - 24 hour service)

Cloud Security for Endpoints Update (April 2013)

Cloud Security for Endpoints by Bitdefender protects systems using security technology that has been rated number one time and time again. It does not require on-site server hardware and maintenance as it is managed by Cloud Security Console, a powerful and intuitive interface to a solution that can scale to defend any number of systems, no matter where they are located.

This article provides information on the new features, improvements and bug fixes introduced by the Cloud Security for Endpoints update released on the 1st of April, 2013.

New Features and Improvements

For Cloud Security Console:

  • Detailed information added in the notification e-mails from the managed customers. The company name is now included in the notification e-mails
  • The proxy settings defined in the Cloud Security Console are now included in the deployment package
  • Added Microsoft Windows 8 and Microsoft Windows Server 2012 to the known operating systems list
  • Dashboard portlets are now being cached for 5 minutes after each load
  • Exported reports now include the report in Portable Document Format (PDF)
  • Aggregated license information is now displayed in the Tools -> Info section and can be downloaded in CSV format
  • Added IP range field to the firewall policy settings window

Resolved Issues

For Cloud Security Console:

  • Fixed issue regarding notification details not being displayed for partner accounts
  • Fixed issue regarding missing scan logs for the last scheduled scans

For Endpoint Client by Bitdefender:

  • Fixed issue regarding Tuesday being displayed twice in the Web Access scheduler interface
  • Fixed issue regarding Endpoint Client reporting to be expired on managed workstations while the Cloud Security Console reports them as licensed

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