Bitdefender removal failed

This article helps you troubleshoot errors that may occur when removing Bitdefender. There are two possible situations:

• During removal, an error screen appears. The screen provides a button to run an uninstall tool that will clean up the system.

• The removal hangs out and, possibly, your system freezes. Click Cancel to abort the removal. If this does not work, restart the system.
   

If removal fails, some Bitdefender registry keys and files may remain in your system. Such remainders may prevent a new installation of Bitdefender. They may also affect system performance and stability.

In order to completely remove Bitdefender from your system, follow these steps:

1. If you use 2012 or older versions go to http://www.bitdefender.com/uninstall . If you have the 2013 version download this uninstall tool on your computer.

2. Run the uninstall tool using administrator privileges.
    
3. Restart your computer.
    

If this information was not helpful, you can contact Bitdefender for support.

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Please help us to improve our product. What is your main reason for uninstalling Bitdefender?
To reinstall the same Bitdefender product.
To install a different Bitdefender product.
To install a free security solution.
To install a security solution from a different provider.
I will not use a security solution.