Bitdefender
The New Antivirus Plus

Product help and information wiki

Functionality and How To's17 topics

• What to do when autofill is not working

  You have saved your online credentials in Bitdefender Wallet and you noticed that the autofill ...

  [ read more ]

• How do I create Windows user accounts?

  A Windows user account is a unique profile that includes all the settings, privileges and ...

  [ read more ]

• How do I automatically shut down the computer after the scan is over?

  Bitdefender offers multiple scan tasks that you can use to make sure your system is not ...

  [ read more ]

• How to restart in SAFE MODE with Networking

  Restart the computer Press the "F8" key several times before Microsoft ...

  [ read more ]

• How to remove other security solutions

  Running multiple security solutions on the same PC may affect their proper functionality ...

  [ read more ]

• How to generate full memory dumps?

  In order to generate full memory dumps, please follow the steps below: 1. Go to Start ...

  [ read more ]

• How to generate a support log

  In order for us to be able to investigate any possible issue you might have encountered ...

  [ read more ]

• How to create a screenshot

  To take a screenshot showing a specific message or situation you can follow the steps below: Press ...

  [ read more ]

• Operating Systems required for running your Bitdefender products

  Classic Line: Bitdefender Antivirus Plus, Bitdefender Internet Security, Bitdefender Total ...

  [ read more ]

• What Bitdefender product should I purchase?

  Bitdefender provides proactive protection from e-threats, such as viruses, spyware, hackers ...

  [ read more ]

• How do I protect my Facebook account using Bitdefender Safego?

  Safego is a Facebook application developed by Bitdefender to keep your social networking ...

  [ read more ]

• Where can I download my Bitdefender product from?

  You can download your Bitdefender product from our authorized websites (for example, the ...

  [ read more ]

• How do I use System Restore in Windows?

  If you cannot start the computer in normal mode, you can boot up in Safe Mode and use System ...

  [ read more ]

• How do I display hidden objects in Windows?

  These steps are useful in those cases where you are dealing with a malware situation and ...

  [ read more ]

• How do I scan ?

  File or Folder The easiest and recommended way to scan a file or folder is to right-click ...

  [ read more ]

• How do I check what viruses Bitdefender detected?

  Each time a scan is performed, a scan log is created and Bitdefender records the detected ...

  [ read more ]

• How do I exclude a folder from being scanned?

  Bitdefender allows excluding specific files, folders or file extensions from scanning. Exclusions ...

  [ read more ]