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Bitdefender

Antivirus Plus (2014)

Product help and information wiki
8 topics

On-access scanning (Real Time Protection) is disabled. What to do?

Last updated on: 07/08/2015

On-access scanning (Real Time Protection) is disabled. What to do?

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Safepay cannot start correctly due to Acronis Scheduler Helper

Last updated on: 06/07/2015

Safepay cannot start correctlydue to Acronis Scheduler Helper

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Bitdefender installation fails due to ASUS AI Suite software

Last updated on: 30/06/2015

Bitdefender installation failsdue toASUS AI Suite software

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BSOD (blue screen) encountered on Windows Vista/ Windows 7 after installing Bitdefender ( or when trying to open Safepay)

Last updated on: 06/07/2015

BSOD (blue screen) encountered on Windows Vista/ Windows 7 after installing Bitdefender ( or when trying to open Safepay)

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What to do when autofill is not working

Last updated on: 30/06/2015

What to do when autofill is not working

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What to do when encountering a technical issue? (How to generate a support tool log)

Last updated on: 24/05/2016

This is an article on how to generate a support tool log

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What to do when Autopilot/Autoscan/Auto Update are randomly disabled

Last updated on: 06/07/2015

What to do when Autopilot/Autoscan/Auto Update are randomly disabled - Game Mode / Laptop Mode

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Bitdefender services are not responding

Last updated on: 30/06/2015

This article helps you troubleshoot the Bitdefender Services are not responding error. You may encounter this error as follows:

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