Antivirus Plus (2014)

Product help and information wiki
14 topics

How do I install Bitdefender 2015 on a second computer?

If you have purchased a license key for more than one computer, you can use the same license key to register a second PC. To install Bitdefender correctly on a second computer, ...

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How to upgrade for free from an older version to Bitdefender 2015?

Installing the latest version of your Bitdefender product is an important step to ensure that your computers are protected by Bitdefender. Important: If you ...

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Bitdefender installation fails due to ASUS AI Suite software

In some cases, one might encounter difficulties when trying to install Bitdefender on a computer that is also running the ASUS AI Suite software (the computer might freeze or a BSOD ...

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What to do when encountering a technical issue? (How to generate a support tool log)

In very rare cases, you might encouter situations when Bitdefender doesn't run perfectly flawless. In order to troubleshoot and solve any issues that may appear with Bitdefender ...

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How do I remove Bitdefender (2014)?

If you want to remove your Bitdefender product, follow these steps: In Windows XP: Click Start, go to Control Panel and double-click Add / Remove programs. ...

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How do I repair Bitdefender (2014)?

If you want to repair your Bitdefender product from the Windows start menu, follow these steps: In Windows XP, Windows Vista and Windows 7: Click ...

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How do I switch from one Bitdefender (2014) product to another?

You can easily switch from one Bitdefender product to another. The three Bitdefender products you can install on your system are: Bitdefender Antivirus Plus ...

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Installing your New Bitdefender (2014) product

Play your video in Full screen mode by clicking the full screen button in the lower right corner of the video player. Bitdefender installation is straight forward – ...

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Removal tools (uninstall tools) for common antivirus software

Note: The links below are for removing other security solutions prior to installing Bitdefender on your system. If you experience issues using any of the tools below, please contact ...

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How to solve error message "The application was unable to start correctly (0x000007b). Click OK to close the application"

This error message may occur on 64 bit operating systems when the Microsoft Visual C++ Redistributable Package is not properly configured. You can find below the procedure for ...

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How to fix "Bitdefender Installation has failed" OR "Fatal error during installation"

If you receive one of the above mentioned error messages while trying to install Bitdefender 2015 please follow the guidelines below: A.Make sure your computer meets the minimal ...

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When should I reinstall Bitdefender?

In some situations, you may need to reinstall your Bitdefender product. Typical situations when you would need to reinstall Bitdefender include the following: you ...

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Bitdefender PC Lifetime Edition

Bitdefender PC Lifetime Edition provides comprehensive protection against viruses, spyware, hackers, and other common threats that can lead to identity theft, loss of personal data ...

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How do I remove other security solutions?

The main reason for using a security solution is to provide protection and safety for your data. But what happens when you have more than one security product on the same system? When ...

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