Directly contact our Support Team

Bitdefender

Antivirus for Mac and PC

Product help and information wiki

How to scan your computer with Bitdefender Rescue CD

Last updated on: 30/06/2015

Here's how to use Bitdefender Rescue CD to quickly scan and disinfect an infected operating system that cannot start normally:

Read more

How to recover files with Bitdefender Rescue CD

Last updated on: 30/06/2015

How to recover files with Bitdefender Rescue CD This article shows how to use Bitdefender Rescue CD to recover files from an infected system that fails to start

Read more

What to do when Bitdefender does not detect malware (false negative)

Last updated on: 06/07/2015

What to do when Bitdefender does not detect malware (false negative)

Read more

What to do when Bitdefender detected a clean file as infected (false positive)?

Last updated on: 30/06/2015

There are cases when Bitdefender mistakenly flags a legitimate file as being a threat (false positive). To correct this error, add the file to the Bitdefender Exclusions area and upload the sample on our online submit form

Read more

Can't find a solution for your problem?

Open an email ticket and we will answer the question or concern in the shortest time possible.