Bitdefender

Antivirus for Mac and PC

Product help and information wiki

How to scan your computer with Bitdefender Rescue CD

Here's how to use Bitdefender Rescue CD to quickly scan and disinfect an infected operating system that cannot start normally: 1. First, you need to boot the computer from ...

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What to do when Bitdefender does not detect malware (false negative)

In order to promptly resolve this issue, we kindly ask that you send us the malware file(s) as described below: NOTE: These files will be used for malware analysis only and ...

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What to do when Bitdefender detected a clean file as infected?

We strive to reduce false-positive reports to a minimum. However, these reports are commonly due to bad programming practices (e.g. applications that change the Master Boot Record, ...

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How to recover files with Bitdefender Rescue CD

This article shows how to use Bitdefender Rescue CD to recover files from an infected system that fails to start To copy files on a removable device: 1. Start Bitdefender ...

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Bitdefender Family Pack

Bitdefender Family Pack is a solution for those who want to secure multiple devices with only one product. Family Pack covers all your household devices (PCs, Macs, smartphones, ...

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How to manage the Bitdefender notifications

10.7 Lion Without Growl - open the application's Preferences and under the "General" tab, disable the "Enable notifications"option With ...

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Operating Systems required for running your Bitdefender products

Classic Line: Bitdefender Antivirus Plus, Bitdefender Internet Security, Bitdefender Total Security Bitdefender(2014) can be installed on: Windows XP with Service Pack ...

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Where can I download my Bitdefender product from?

We have gathered all our products in the Bitdefender toolbox. It’s right here: http://www.bitdefender.com/Downloads/ If you have a Bitdefender license key, just ...

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How do I uninstall Bitdefender Virus Scanner from the system?

Use the Apple recommended method for uninstalling an application: Hold down the app's icon in Launchpad until all the icons start to jiggle, and then click the ...

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Installing Bitdefender Antivirus for Mac

A. Downloading the .dmg package The Bitdefender Antivirus for Mac package provides Install and Uninstall functionality as well as a Product Manual. 1. Use the following ...

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2 topics

How do I log in to MyBitdefender using another online account?

To successfully use another account, follow these steps: 1. Open the Bitdefender window. 2. Click MyBitdefender at the top of the window and then select Account settings ...

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How do I change MyBitdefender e-mail address?

You have created a MyBitdefender account using an e-mail address you no longer use and now you would like to change it. The e-mail address cannot be changed, but you can use ...

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