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Contact Us By Phone

Together with e-mail support and LiveAssistance!, this service completes our range of fully responsive support options. Our specialists are ready to receive and process the issues and questions you submit, in real time. We invite you to contact our Bitdefender Support Team and kindly ask you to allow approximately 10 minutes for your call to be taken.

  •  Australia: (+61) 2801 48283, (+61) 2801 44572, (+61) 1300 954 574 (English - 24 hour service)

  •  Brasil: (+55) 11 395 88 765
    (Portuguese - Horas de trabalho: Segunda a Sexta, 9 AM - 5 PM)

  •  Canada: (+1) 647 955 1197 , (+1) 647 847 3405
    (English: 24 hour service. French: From Monday to Friday, 9AM - 5 PM EST)

  •  Deutschland: (+49) 2319 8928 017, (+49) 2318 868 043
    (Deutsch - Geschäftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)

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    (Espanol - Horas de oficina: de Lunes a Viernes, 09 AM-18 PM)

  •  France: (+33) 8 92 561 161 (0,34€ TTC / min)
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    (Română - serviciu nonstop)

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  •  United States: (+1) 954 928 2780
    (English - 24 hour service)

  •  United Kingdom: (+44) 208 819 2649
    (English - 24 hour service)

  •  WorldWide: (+40) 21 264 1794
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Manually Updating Bitdefender Security for Windows Servers using cumulative.zip

 

Update manually Bitdefender Security for Windows Servers using the cumulative.zip package as follows:


         1. Download the update package cumulative.zip for the 32-bit systems from this link or the archive for the 64-bit operating systems from this link.
         2. Stop the Bitdefender On Access Service and the Bitdefender Live Update services.
         3. Copy the update files.
Extract the content of the file cumulative.zip into the location (default):C:\Program Files\Bitdefender\Bitdefender for Windows Servers Services\Bitdefender Threat Scanner\Engines__2010_07_30__16_22_58\Plugins
Please note that the "2010_07_30__16_22_58" string in the Engines__2010_07_30__16_22_58 folder's name might vary, you need to select the newest folder if you have more than one folder starting with "Engines"
         4. Start the Bitdefender On Access Service service.
         5. Start the Bitdefender Live Update service.

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