Bitdefender Client Security is a network security solution aimed at all types of businesses. Client products are Bitdefender security solutions that can be managed remotely using Bitdefender Management Server. You can install client products only on the network computers that are managed by Bitdefender Management Server (client computers). Before you proceed, prepare computers for deployment to make sure it goes smoothly.

Bitdefender Management Agent is the component deployed on each workstation that you want to be managed by Bitdefender Management Server. It is used to ensure communication between Bitdefender management server and the Bitdefender Client products installed on a specific workstation.

Prepare the network computers for deployment as follows:

1. Make sure the network computers meet the corresponding system requirements

         a) For Windows XP, you need to have at least Service Pack 2. To check the currently installed Service Pack, right-click My Computer and select Properties. This information is available in the General tab, System section.

         b) For Windows Vista or Windows 7, you will need to disable User Account Control (UAC). To disable UAC go to Start -> Control Panel -> User Accounts. Here you must click “Change User Account Control settings”. Set UAC on “Never Notify” and then click OK. . 

2. Configuration required on the network computers

• Configure each Windows XP workstation that is part of a work-group, or of a different domain than the Bitdefender Management Server computer, NOT to use simple file sharing. Follow these steps:

              a. On the Windows Start menu, click My Computer;
              b. Click Tools > Folder Options, then the View tab;
              c. Clear the Use simple file sharing check box in the advanced settings list;

• On all workstations and servers you want to manage and on the Bitdefender Management Server computers, configure the firewall to allow the communication ports used by the Bitdefender Client Security components. Or, if you prefer, you can disable the firewalls; These are the default communication ports you need to allow:

• 7072 - the communication port between Bitdefender Management Server and Bitdefender Management Agent. This port must be allowed on all network computers;

• 7071 - the communication port between Bitdefender Management Server and Bitdefender Management Console. This port must be allowed on all Bitdefender Management Server computers and on all computers on which you install Bitdefender Management Console.

• 7073 - the communication port between a master and a slave instance of Bitdefender Management Server. This port must be allowed on all Bitdefender Management Server computers.

                 Note:These ports must not be used by any other application installed in the network.If any of these ports is used by another application, you will need to choose anew communication port and set the firewalls to allow it instead of the default port.

• Verify if the “File and Printer Sharing” protocol is enabled: please go to Start -> Control Panel -> Network Connections (or Network and Sharing Center on Windows Vista/7) . Identify the NIC on which the network connection is established, Local Area Connection, and right click it then click Properties (or double click and then click Properties)

         Note:  For the connection to be successful you must either disable the Windows Firewall or configure it to allow traffic through “File and Printer Sharing” protocol and also to allow  ICMP traffic (so you can successfully PING the workstation). To disable Windows Firewall please open Control Panel->Windows Firewall and click Off. In order to check that the network stations are correctly configured please try the following:

• Ping the respective network station;

• Try to log in on the administrative share \\computer_name\admin$;

3. Remote any other security solution installed on your clients

Before you deploy Bitdefender Business Client on the managed workstations, REMOVE any third-party security software installed on the managed workstations. Failing to do so may result in failure to deploy Bitdefender Business Client and in system instability.

For a complete overview of the above settings, check the online video tutorial

Applies to: Bitdefender Client Security (Windows)

Operating Systems: Windows 2000, Windows 7, Windows VISTA, Windows XP

Related Articles:

• Troubleshooting the install/uninstall process
• How to upgrade to the latest Bitdefender Client Security version
• How to deploy Bitdefender Management Agent in your network
• Asking for assistance on Bitdefender Business products