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Contact Us By Phone

Together with e-mail support and LiveAssistance!, this service completes our range of fully responsive support options. Our specialists are ready to receive and process the issues and questions you submit, in real time. We invite you to contact our Bitdefender Support Team and kindly ask you to allow approximately 10 minutes for your call to be taken.

  •  Australia: (+61) 2801 48283, (+61) 2801 44572, (+61) 1300 954 574 (English - 24 hour service)

  •  Brasil: (+55) 11 395 88 765
    (Portuguese - Horas de trabalho: Segunda a Sexta, 9 AM - 5 PM)

  •  Canada: (+1) 647 955 1197 , (+1) 647 847 3405
    (English: 24 hour service. French: From Monday to Friday, 9AM - 5 PM EST)

  •  Deutschland: (+49) 2319 8928 017, (+49) 2318 868 043
    (Deutsch - Geschäftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)

  •  Espańa: (+34) 902 190 765
    (Espanol - Horas de oficina: de Lunes a Viernes, 09 AM-18 PM)

  •  France: (+33) 8 92 561 161 (0,34€ TTC / min)
    (Français - Heures de travail: du Lundi au Jeudi 09:00-12:30, 13:30-19:00; Vendredi 09:00-12:30, 14:00-19:00)

  •  Italiano: (+39) 0699 268 342
    (Italiano - dal Lunedi al Venerdi, orario d'ufficio 09.00 - 18.00)

  •  New Zealand: (+64) 998 535 51
    (English - 24 hour service)

  •  Osterreich: (+49) 2319 8928 017, (+49) 2318 868 043
    (Deutsch - Geschäftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)

  •  Romania: (+40) 21 300 1226, (+40) 21 300 1227
    (Română - serviciu nonstop)

  •  Schweiz: (+49) 2319 8928 017, (+49) 2318 868 043
    (Deutsch - Geschäftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)

  •  United States: (+1) 954 928 2780,
    (+1) 954 414 9655
    (English - 24 hour service)

  •  United Kingdom: (+44) 208 819 2649
    (English - 24 hour service)

  •  WorldWide: (+40) 21 264 1794
    (English - 24 hour service)

How do I remove The New Bitdefender?

 

 If you want to remove your Bitdefender product, follow these steps:

    In Windows XP:

  •         Click Start, go to Control Panel and double-click Add / Remove programs.
  •         Wait a few moments until the list of installed software is displayed.
  •         Find Bitdefender and select Remove.
  •         Click Remove and then FULL uninstall of Bitdefender.
  •         You have the following options:

    •            Uninstall and stay protected - will completely remove Bitdefender. Bitdefender 60-Second Virus Scanner will be installed on your system to protect you against malware.
    •             Uninstall without the app - will completely remove Bitdefender. Bitdefender 60-Second Virus Scanner will not be installed.

        Select the desired option and click Next.

  •         Wait for the uninstall process to complete and then reboot your system.


    In Windows Vista and Windows 7:

  •         Click Start, go to Control Panel and double-click Programs and Features.
  •         Wait a few moments until the installed software list is displayed.
  •         Find Bitdefender and select Uninstall.
  •         Click Uninstall and then FULL uninstall of Bitdefender.
  •         You have the following options:

    •             Uninstall and stay protected - will completely remove Bitdefender. Bitdefender 60-Second Virus Scanner will be installed on your system to protect you against malware.
    •             Uninstall without the app - will completely remove Bitdefender. Bitdefender 60-Second Virus Scanner will not be installed.

        Select the desired option and click Next.

  •         Wait for the uninstall process to complete and then reboot your system.


    In Windows 8:

  •         From the Windows Start screen, locate Control Panel (for example, you can start typing "Control Panel" directly in the Start screen) and then click its icon.
  •         Click Uninstall a program or Programs and Features.
  •         Select Bitdefender Total Security and click Uninstall.
  •         Click Uninstall and then FULL uninstall of Bitdefender.
  •         You have the following options:

    •            Uninstall and stay protected - will completely remove Bitdefender. Bitdefender 60-Second Virus Scanner will be installed on your system to protect you against malware.
    •            Uninstall without the app - will completely remove Bitdefender. Bitdefender 60-Second Virus Scanner will not be installed.

        Select the desired option and click Next.

  •         Wait for the uninstall process to complete and then reboot your system.


     Note

Bitdefender 60-Second Virus Scanner is a free application which uses in-the-cloud scanning technology to detect malicious programs and threats in less than 60 seconds.

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