Bitdefender Mobile Security - Frequently Asked Questions
Why does Bitdefender Mobile Security require an Internet connection?
The application needs to communicate with Bitdefender servers in order to determine the security status of the applications it scans and of the web pages you are visiting.
What does Bitdefender Mobile Security need each permission for?
- Internet access -> used for cloud communication.
- Read phone state and identity -> used to detect if the device is connected to the Internet and to extract certain device info needed to create a unique ID when communicating to Bitdefender cloud.
- Read and write browser bookmarks -> Web Security module deletes malicious sites from your browsing history.
- Read log data -> Bitdefender Mobile Security detects traces of malware activity from the Android logs.
- Read / write SMS, contacts, account data and external storage -> Required for the remote wipe feature.
- Location -> Required for remote geolocation.
How will Bitdefender Mobile Security impact my device’s performance and battery autonomy?
We keep the impact very low. The application only runs when it is essential - after you install an app, when you browse the application interface or when you want a security check. Bitdefender Mobile Security does not run in the background when you call your buddies, type a message or play a game.
What does the Application Audit tell me about applications I install?
The Application Audit tells you what each application is capable of doing on your device. It tells you if an application can access your private data, send messages, connect to the Internet or perform any other function that can sometimes pose risks to your security.
In what languages is Bitdefender Mobile Security available?
At the time of the initial release, Bitdefender Mobile Security is available in English, French, German, Portuguese, Romanian and Spanish. Other languages will be added in future releases. To change the language of the Bitdefender Mobile Security interface, go to your device's Language & keyboard settings and set the device to the language you want to use.
Can I change the MyBitdefender account linked to my device?
Yes, you can easily change the MyBitdefender account linked to your device. All you need to do is log out of the current account from Bitdefender Mobile Security and then log in to the new account.
What is Device Administrator?
Device Administrator is an Android feature that gives Bitdefender Mobile Security the permissions needed in order to perform certain tasks remotely. Without these privileges, remote lock would not work and device wipe would not be able to completely remove your data.
